Description:
Lead our Client Success Team and increase life chances for students!
Are you passionate about education and increasing life chances for students? Are you ready to step up to your next big role? Do you want to join a company with a great culture and a supportive team? If yes, then we have an exciting opportunity for you!
Studiosity is looking for a Director, Partnerships to lead our team of eight Client Success professionals, supporting our education partners across the Asia-Pacific region.
- Sydney office, or hybrid
- Up to $150k base per annum, plus super
- Generous incentive scheme for high performance
What you will do:
- Lead our Partnerships (Client Success) team across Australia, New Zealand and Asia with accountability for annual target achievement.
- Develop our partner management systems and processes to enable scalability for significant growth.
- Develop the regional partnership team’s capabilities and culture consistent with the Company’s global vision, mission and values.
- Make decisions that drive strategic and operational outcomes, including partner growth and retention.
- Drive individual accountability within the partnerships team for activities that drive successful revenue growth.
- Act swiftly to improve individual and team performance where necessary.
About Studiosity:
We support approximately 1.8 million students across five continents with world-leading AI-for-learning technology, so they can get help exactly when it's needed most. This is all done through our own awesome technology and academic integrity standards.
Together with our education partners across Asia-Pacific, the UK, Canada, the Middle East, Africa and SouthEast Asia - Universities, Schools, Private Providers, and Government - we ensure that in an age of online education, and internationalisation, every student can get the personal study support they need, anytime, anywhere.
Why? Because everyone should have individualised help when it’s needed, to improve life chances; the chance for more confidence, a better grade, a better job, or the chance to change the world for others.
Experience:
- A bachelor's degree in a related field
- 10+ years of experience in client success / account management
- Team leadership experience
- Experience dealing with C-suite customers
Required Skills:
- Strong communication, presentation and persuasion skills
- Excellent analytical, critical thinking and problem-solving skills
- Excellence in organisational management with the ability to coach staff and to manage and develop a high-performance team.
Desired Experience / Skills:
- An understanding of the tertiary and secondary education sectors.
- Proficient user of Salesforce.
What’s in it for you?
Studiosity is a great place to work. We are a business with amazing people, that is constantly growing, and we have a noble purpose. What’s not to like?
Interested? Then please apply with your resume and a thoughtful cover letter.
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