Operations Manager - Dandenong

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ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army Dandenong Corps is a vibrant Christian church community. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. Whether someone is seeking connection, spiritual guidance, social support, or belonging, they’ll find hope, purpose, and a place with us.

About the role

We are seeking a values-driven Operations Manager to lead the business, finance, property, and administrative functions of The Salvation Army Dandenong Corps. This full-time, permanent role supports the day-to-day operations of the church and community centre, working closely with Corps Officers, staff, volunteers, and community members to ensure our mission is lived out in practical ways.

Reporting directly to the Corps Officer, this role is based onsite in Dandenong, Victoria.

Key responsibilities

• Provide strong leadership to direct reports, including coaching, goal setting, performance management, workflow coordination, and encouraging continuous improvement.

• Manage day-to-day operations of the site, supporting Corps Officers in all relevant tasks.

• Prepare and present operational reports, identifying areas for improvement and growth.

• Oversee volunteer engagement using Workday – including recruitment, induction, training, compliance, and coordination with ministry leaders.

• Ensure property and site compliance, including WHS, maintenance, audits, security, bus use, incident reporting, and liaison with THQ and volunteers.

• Manage financial processes such as receipting donations, banking, purchasing, processing invoices, and sourcing quotes – all in line with TSA financial policies.

• Coordinate hire of facilities to support community use and generate income.

• Organise and lead monthly staff meetings in collaboration with the Corps Officers.

• Achieve key performance indicators (KPIs) relating to the above functions.

About you

• At least 2 years of administration experience; qualifications in business administration are desirable.

• Previous experience in church or not-for-profit operations is highly regarded.

• High-level computer literacy across MS Office and databases.

• Strong written and verbal communication skills.

• Excellent people management and team coordination skills.

• Ability to maintain confidentiality and work with integrity.

• Comfortable working with people who have complex or high needs.

• A high level of initiative, self-motivation, and a strong work ethic.

• A commitment to the Christian faith and willingness to actively participate in the spiritual life of the Corps is highly desirable.

• Holds a current Victorian Driver’s Licence.

• Able to pass a National Police Check and hold a current Working with Children Check (Victoria).

What we offer

As a valued member of our team, you’ll have access to:

• Salary packaging benefits of up to $15,900 tax-free.

• Generous paid parental leave: 12 weeks for primary carers.

• Purchased Leave Scheme (up to 8 additional weeks).

• 5 days paid service leave each year to explore and experience other Salvation Army programs.

• Access to EAP and wellness initiatives.

• Ongoing training and professional development.

• Access to Fitness Passport and retail discounts.

Please note: This role requires the Operations Manager to be onsite most of the time.

Remuneration

This position is classified under the Social, Community, Home Care and Disability Services (SCHADS) Award – Level 3.

About The Salvation Army

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. As one of Australia’s most respected and enduring charities, we offer hope where it’s needed most. From crisis support to long-term community transformation, we’re here for people—always.

How to apply

If you’re passionate about making a difference and ready to contribute your skills to a team that’s committed to transforming lives and communities, we’d love to hear from you. Please submit your resume and a cover letter outlining your alignment with the role and our mission.

Let’s build something meaningful together.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration