Description:
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PSG is seeking a results-oriented and influential leader to join our senior leadership team as the GM/Head of Operations.
Reporting directly to the COO, this senior role is ideal for a strong leader who excels in motivating, guiding, and driving results from an operations team. You will play a key role in building successful relationships with clients, leading by example, and implementing strategies that foster high performance, operational excellence, and business growth.
The Company
Established in 2017, Premium Solutions has grown steadily to become a trusted integrated solutions partner for innovative organisations across strata and residential, government, retail, hospitality, events, and construction. We specialise in security and concierge services, but are capable of managing or executing a broad range of facility and venue services, including building management, consulting, cleaning, drone operations, personnel management, maintenance, etc.
Role Objective and Key Responsibilities
This pivotal role is responsible for ensuring that our service delivery is executed with the highest levels of operational performance and customer satisfaction, with the ultimate goals of:
Exceeding the expectations and standards of our stakeholders
Growth and development of the business and our personnel
Effectively lead and develop a high-performing management operations team
The ideal candidate possesses the following competencies:
Prospecting: Demonstrated ability to identify and engage potential clients to generate new business opportunities.
Relationship Building: Strong interpersonal skills to build and maintain long-term relationships with clients and partners, fostering trust and loyalty.
Negotiation: Proven experience in negotiating contracts and agreements that align with company objectives while meeting client needs.
Market Analysis: Ability to analyse market trends and dynamics to identify new business opportunities and verticals for expansion.
Commercial Acumen: Strong understanding of market costs and values to ensure competitiveness when pitching and tendering for contracts.
Presentation Skills: Excellent presentation skills to effectively communicate value propositions to potential clients, showcasing the benefits of our services.
Sales Strategy Development: Experience in developing and executing sales strategies that drive revenue growth and enhance market presence.
Performance Tracking: Ability to track sales performance metrics and adapt strategies accordingly to achieve targets.
The Ideal Candidate
NSW Security License with at least 1AE / 2ABC subclasses.
Tertiary education in administration, business and/or operations management.
At least 5 years of experience in the security industry and in leading high performing corporate management teams.
Excellent written and verbal communication and presentation skills.
Ability to lead and operate in a fast-paced, high-pressure environment.
Valid Driver’s License.
Why Should You Apply?
Compensation package
Generous and flexible remuneration packages that include:
Competitive Annualised Base Salary plus superannuation.
Commission Scheme based on closed deals.
Additional bonuses, incentives, and rewards based on role achievements and business growth.
Clear remuneration and development plans ensure your professional growth aligns with your achievements.
Convenient office location in Bondi Junction, with close access to public transport (1 block from the train station). This is an in-house office and client sites role.
Parking availability within the premises, shared with the team.
Free dry-cleaning fortnightly to keep you looking sharp.
Regular team-building activities in and out of the office contribute to a lively and healthy workplace culture.
Premium Solutions Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an Operations General Manager?
- How many years of people management experience do you have?
- Do you hold a current security licence?
- Do you have a current Australian driver's licence?
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