Description:
You will manage complex social housing and housing assistance services and supervise Housing Officers delivering direct services to customers in person over the front counter, by telephone, correspondence, in the field and through outreach services in the community.
Job details
Position status Permanent Position type Full-time Occupational group Administration Classification AO4 Workplace Location Mackay region Job ad reference QLD/633733/25 Closing date 14-May-2025 Yearly salary $87790 - $96217 Fortnightly salary $3365.00 - $3688.00 Job duration Contact person Kristy Tatow Contact details Phone: (07) 4862 9501Access the National Relay Service
The skills you will need include being able to:
• Actively work to understand customers and stakeholders, encouraging a strong customer-focus and building understanding of customer perspectives within the team.
• Demonstrate a balanced approach to managing conflicting demands and comfortably handle risk and uncertainty.
• Readily share your knowledge and experience, acting as a coach, mentor, role-model and sounding board for others.
• Demonstrate clear and concise written and verbal communication, modelling open communication by actively and attentively listening to others.
• Demonstrate strong skills, knowledge and expertise in service delivery.
• Model professional, ethical and culturally sensitive behaviour and consistently apply those standards to yourself and others.
Applications to remain current for 12 months.
Job Ad Reference: QLD/633733/25
Closing Date: Wednesday, 14 May 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
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