Senior Library Services Officer

Description:

Senior Library Services Officer
About the Business
South Burnett Regional Council is one of the largest employers within the region, with offices and depots located in Kingaroy, Nanango, Wondai, Murgon, Proston and Blackbutt.
Council recognises our key role we play within the community and the services we provide to our ratepayers & public members. We understand our duty to provide excellent customer service at the forefront of all our processes and services, to all stakeholders.
Council is comprised of three (3) Departments: Executive Services, Finance & Liveability, and Infrastructure. These Departments consist of multiple branches to ensure we provide efficient services and accurate information to our community. We believe our staff are our greatest asset in achieving objectives. With approximately 330 employees, Council takes a proactive approach towards recruitment and retention of high-calibre employees.
Further our commitment to our staff we pride ourselves on developing our staff members through our learning and development policy and procedure. Annual Employee Development Reviews are undertaken to ensure our staff are continuously developing.
Council is committed to providing a workplace that is safe and without risk to the health and safety of all employees, contractors, volunteers, work-experience students, visitors, and members of the public. We have adopted a Zero Harm Strategy to promote safety within the organisation. We recognise the importance of developing and maintaining healthy and safe working conditions in all workplaces and the importance of keeping the work health and safety practices in these workplaces under constant review.
South Burnet Regional Council are committed to establishing a harmonious and sustainable workforce. This is achieved by adhering to equitable recruitment practices and equal opportunity regardless of gender identity, ethnicity, disability, or sexual orientation.
About the Region
The South Burnett Region is ideally situated just 2 - 3 hours' drive to Brisbane, Toowoomba, Sunshine Coast and Fraser Coast. The region is home to the stunning Bunya Mountains, where you can enjoy spectacular rainforest walks, nights by the fire in hidden chalets and the best scenic views Queensland has to offer. The South Burnett region is renowned for its great wine, gourmet foods and recreational facilities such as Lake Boondooma and Yallakool tourist parks.
About the roles
Based in Wondai
Permanent Full Time
$71K- $75K per annum + Allowances + Super
Council is seeking an officer to provide a high-quality library and information service responsive to local community needs which contributes to meeting the information, recreational and cultural needs of the regions’ communities, and to make a range of South Burnett Regional Council services available to the local community. The role will provide accurate information and reference assistance to customers using public access catalogues, public access computers and library collections, whilst providing appropriate resources for customers through standing orders, requests for purchase and inter-library loans. The successful applicant will have proven experience in Library management and customer service development, with the ability to respond to local community needs. Proven customer service, interpersonal and communication skills, including conflict resolution skills with the ability to work unsupervised with minimal supervision.
Mandatory Qualifications
Minimum requirement of a current C Class driver’s licence.
Certificate III in Library and Information Services.
Benefits and perks
Work/Life balance (9 Day Fortnight Roster)
Up to 12% employer superannuation contribution
Access to Salary Packaging Benefits
Access to Corporate memberships
Access to Health and Wellbeing programs
Skills and experience
**Please address the following key selection criteria items below, as part of your application**
Proven experience in Library management and customer service development, with the ability to respond to local community needs.
Proven customer service, interpersonal and communication skills, including conflict resolution skills.
Sound keyboard and computer skills including working knowledge of the MS Office Suite with experience using Library Management Systems and other library related technology.
Sound time management skills with the ability to prioritise workload, meet deadlines, accept responsibility and display initiative.
Ability to work unsupervised with minimal supervision.
Lodging your application
Please make sure your application includes:
A cover letter including statements addressing the key selection criteria.
Current resume.
Copies of your tickets, licences and qualification that are listed on the position description.
For further information and to review the selection criteria and position description, please visit: https://www.southburnett.qld.gov.au/homepage/98/jobs-and-careers
Applications close 4:00pm Friday, 02 May 2025
Applicants must have the right to live and work in Australia to apply.
For further information please contact People and Culture on (07) 4189 9100.