Description:
The Senior Immediate Action Officer is responsible for assessing urgent complaints that raise a significant issue of public health or safety to provide the basis for urgent short term disciplinary action against a registered health practitioner, or to issue an urgent prohibition order against an unregistered health practitioner.Roles And Responsibilities
- Analyse information, assess the risk, and provide advice on how to proceed in relation to urgent complaints that raise a significant issue of public health and safety.
- Prioritise urgent matters with consideration of the seriousness of the risk, and the necessity to act, whilst managing competing priorities.
- Gather information, and where appropriate issue notices pursuant to the Health Ombudsman Act 2013 to require information, for investigation of potential immediate actions.
- Provide efficient and effective delivery of high-quality assessment and investigation of complaints and notifications requiring potential immediate actions and where required, interview witnesses, prepare witness statements and attend search warrants.
- Provide high quality analysis of potential immediate action matters and of submissions received from health care providers, in line with organisation policies and procedures.
- Draft high-quality decision and reason documents (which includes reasons for decisions, memorandum, briefing notes, schedules of conditions and restrictions and general correspondence) in relation to decisions to take immediate actions or another relevant action under the Health Ombudsman Act 2013.
- Liaise with the investigations division when investigating an immediate action matter or potential immediate action matter, and form and maintain key networks with legal officers in those matters which are subsequently reviewed by the Queensland Civil and Administrative Tribunal.
- Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
- Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
- Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
- All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.
- APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button***
Occupational group Health - Health Service Support
1 May 2025;
from:
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