Description:
SA HealthJob reference: 901082
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone
- Department for Health and Wellbeing - Health and Community Services Complaints Commissioner (HCSCC)
- Salary: $ 121,107 to $125,679 - ASO8 - Full Time / Ongoing appointment
Overview:
- The Deputy Commissioner is accountable to the HCSC Commissioner for leading a multidisciplinary team that provides an impartial and effective complaints resolution services to consumers, carers and service providers.
- The position requires the incumbent to liaise with the Commissioner in identifying systemic issues in health and community services and to develop and implement strategies aimed at resolving these issues.
- The Deputy Commissioner will be responsible for managing and leading complex and multifaceted investigations; managing Ombudsman reviews of specific complaints; analysing trends arising from complaints; and be proficient at using the Resolve case management system.
- The role will require the incumbent to support and deputise for the Commissioner.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 901082
Criminal History Screening Requirement
- A National Police Certificate (NPC) for employment involving no contact with vulnerable groups is required for this position (general employment)
Immunisation Risk for this position is Category C (minimal patient contact)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Enquiries
Associate Professor Grant Davies
Health & Community Services Complaints Commissioner
Phone: 7117 9314
E-mail: grant.davies@hcscc.sa.gov.au
Application Closing Date
Thursday, 29 May 2025 - 11:55PM
Attachments
- 901082 - Deputy Commissioner - HCSCC - Role Description.pdf
- Australian applicant guidelines
- International applicant guidelines
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.