Where

Case Manager

The Salvation Army
Darwin Full-day Full-time

Description:

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a values-driven and proactive Case Manager, at our Darwin location. Reporting to the Program Manager, this is a permanent, full-time position.

Salary and conditions are in SCHADS accordance with the Award, level 4.

You will successfully
  • Ensure tenants are supported and encouraged to achieve own goals within established case plans including taking clients to appointments and advocating for tenants to other services providers.

  • Undertake intake and assessment with tenants to develop a shared understanding of their situation and related problems and strengths.

  • Ensure appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure.

  • Advocate on behalf of tenants with various government and non-government agencies, both verbally and in writing.

  • Provide case management support to tenants in accordance with the TSA model of care and practice

  • Ongoingly assess the tenant issues, needs and circumstances from initial intake to exit

  • Develop individual case plans in collaboration with tenant and include a range of interventions that address the needs or goals of clients

You will have (Requisite Skills & Qualifications)
  • Degree qualification preferred, in Social work, Mental Health or Welfare, Community Development and with related field work experience and demonstrated high level knowledge in the sector and/or skills attained through previous appointments, service and study/development.

  • Minimum Certificate IV in Community Services, Mental Health or Tertiary qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development

  • Demonstrated relevant previous experience working in a similar position in Community Services.

  • Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture.

  • A National Police Record check is required prior to commencement.

  • A NT Working with Children Ochre Card check is required prior to commencement.

  • A current First Aid certificate or willingness to obtain.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

  • Flexible working conditions

  • Health, fitness and financial discounts / benefits

  • Paid parental leave - 12 weeks

  • Up to 8 weeks leave per year through our purchase leave scheme

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

  • Purpose driven career which has positive social and sustainable outcomes

  • Employee Assistance Program - Independent confidential counselling service;

  • Opportunity for career development;

  • An inclusive culture of dedicated, passionate and professional team members

  • Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

2 May 2025;   from: uworkin.com

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