Description:
About the CompanyLinx Restoration Services is a market leader when it comes to insurance restoration in Australia. Operating nationally, for 35+ years we have specialised in building and contents restoration to domestic and commercial properties damaged through insurable events such as fire, storm, flood, and malicious damage.
For further information please go to: www.baybuildinggroup.com.au
About the Role
We are looking for a highly motivated person to join our dynamic team to take on new daily challenges and really shine through.
The office-based (East Bentleigh) Scheduler is responsible for the timely and cost-effective scheduling of the required site attendance bookings for our national team of internal and external partner contractor restoration technicians. The role works closely with out teams of technician’s sub-contractors and project coordinators and reports to the Linx Operations Manager.
Key activities include but are not limited to:
- Initial contact with customer and triage of new job allocations
- Timely and cost-effective National scheduling of internal and partner contractor restoration workforce
- Usage/updating of scheduling portal
- Consistent and accurate administration or assigned allocations
- Liaising with stakeholders to ensure efficient communication and regular updates
Desired skills and experience:
- Experience workforce scheduling
- Great customer service skills
- An understanding of the restoration and or building repair process, critical inspection points and WHS requirements
- Track record of establishing and maintaining long term relationships/accounts
- Exceptional organisational and time management skills
- Proactive and outcome focused
- Ability to act independently and multi-task
- High attention to detail with excellent communication
Why join us?
We're committed to providing the support you need to get the job done. We believe great teams do great work! Be part of a values driven environment
In addition to joining a high performing team, you will also have:
- Flexible with hybrid WFH options after probation
- Birthday leave after probation
- Discounted gym membership available
- Great discounts at JB HI-FI
- Paid parental leave upon meeting policy criteria
- Access to 24/7 Employee Assistance Program for you and your family
Due to our business being mostly weather related and linked to major insurable events, overtime is occasionally required during these event times to assist in the increased workloads. Equally, we operate a mature and autonomous work environment where hard work is rewarded and flexibility reciprocated.
If you're a self starter that loves to be kept busy, please click 'APPLY'.
For further information please go to: www.baybuildinggroup.com.au
To apply online, please click on the appropriate link below