Description:
Eightcap is a global trading provider committed to engaging, educating, and elevating traders, partners, and exchanges through a portfolio of market-leading fintech solutions.
As we redefine our communications, brand and PR strategies, we are aligning our B2C messaging for traders with our rapidly growing B2B business to create a unified and impactful brand presence. Our vision is to transform the future of trading by driving innovation and differentiation to empower the next billion traders, and we need brand and communications experts to help us do this.
Our Global Communications Team is shaping and growing Eightcap’s brand, driving visibility and engagement and ensuring cohesive messaging across all touchpoints. As a business, we blend the agility of a startup with the expertise of an established industry leader and as we scale, we are aligning comms, brand and PR to ensure global consistency and impact.
We’re looking for an ambitious and driven Communications Specialist to strengthen Eightcap’s internal and external communications. As part of our Global Communications Team, you will play a key role in shaping Eightcap’s narrative, positioning our executives as thought leaders, and ensuring consistent messaging across all communication channels. You’ll help elevate Eightcap’s industry influence through strategic storytelling, executive positioning, and crisis management.
Key Responsibilities:
- Organic Social Media Management: Plan, create, publish and optimise content across Eightcap’s global social channels, ensuring each platform supports broader brand and business goals.
- Social Campaign Execution: Own execution of Meta-based reach and engagement campaigns, including ad setup, A/B testing, and creative optimisation.
- Creative Asset Development: Collaborate with designers or independently develop visual content that brings our brand to life, with consistency in tone, visual identity, and messaging.
- Global Content Localisation: Support regional social initiatives by adapting messaging and visuals for specific cultural and language contexts while ensuring brand consistency.
- Performance Monitoring & Reporting: Track and report on key KPIs like reach, engagement, and community growth. Translate insights into action to improve content performance.
- Trendspotting & Community Building: Stay across platform updates and emerging formats to keep Eightcap relevant and resonant. Engage directly with our online communities to build rapport and brand trust.
- Cross-Team Collaboration: Work closely with marketing, product and brand teams to ensure social supports overall go-to-market and promotional campaigns.
Who are you?
- Proven experience managing social media channels for a brand with measurable impact on reach and engagement
- Strong understanding of Meta ad setup, formats, and objectives including engagement and reach optimisation
- Demonstrated ability to create engaging visual content using Canva, Figma, or Adobe tools
- Analytical mindset with ability to track performance metrics and iterate based on data
- Confident working independently and managing competing priorities in a fast-paced environment
- Enthusiastic, curious, and driven to learn and grow in the role
- Experience running global or multi-region campaigns and tailoring content accordingly
- Understanding of the financial services or fintech industry (bonus, but not essential)
- Paid community management social experience on platforms beyond Meta (e.g. TikTok, LinkedIn, X)
- Familiarity with social listening and scheduling tools
Why Eightcap?
- Ongoing investment in your career development
- Wellness and lifestyle perks like monthly corporate massages
- Parental leave
- Staff referral bonus program
- Employee-purchased leave
- Perkbox reward and recognition
- Study assistance
- Dogs in the office
- Annual flu vaccinations
- Complimentary fruit and snacks
- Multicultural environment
- A dynamic and collaborative team culture
- Great CBD location with easy access to public transport
- Regular social activities
Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.
We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.