Description:
Job Title - EOC Support What is in it for you?Highly Competitive Permanent SalaryLocation - Ballarat, AustraliaWork with cutting-edge tools like ServiceNow and Splunk What we need from you:Clearance required- NV1, can consider BaselineMonitor IT systems and services in real time to ensure performance and availability.Detect and escalate incidents using ITSM tools (e.g., ServiceNow).Update system dashboards and manage application maintenance pages. Why join our client/About Client:18 weeks paid parental leaveLong & short-term career break opportunitiesStructured career development programLocal and international career opportunities.Certified as a Family Inclusive Workplace™Flexible Work Arrangements Responsibilities:Support incident management from detection to resolution.Collaborate with resolver groups and service desk teams.Apply business intelligence for effective reporting.Help maintain system health by setting thresholds and providing early alerts.Assist with ITSM and SIAM processes as part of continuous service improvement. Tools & Technologies:ServiceNow, Splunk, MS Office, ITIL framework. Qualifications:1+ years of IT experience.Background in Computer Science, Engineering, or related field.Basic understanding of ITIL (Incident, Event Management). Continuous Improvement & Monitoring:Drive improvements in EOC processes, tools, and dashboards.Perform real-time monitoring of IT systems, networks, and applications.Raise incidents using ServiceNow and ensure services meet performance thresholds. How to Apply:Talented, committed, can-do individuals have always been the cornerstone of this dynamic organization. If you have what it takes to thrive in this role and want to know more, please reach out to shivali.badlia@akkodisgroup.com or call +61 280 283 182. Why Join Akkodis?Weekly PayNo payrolling processing feesUpskilling opportunities and training discountsAssociate gatherings eventsAKKODIS SME meet ups/information sessionsEAP Support ProgramDedicatedAccount Management support team Privacy Statement:Due to privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Clicking the "Apply for this job" button below will direct you to our Online Centre, where you can review and agree to our Privacy and Consent statements before your details are formally lodged and processed. Akkodis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workforce and encourage applications from candidates of all backgrounds.
10 May 2025;
from:
uworkin.com