Where

Customer Service Advisor

NWF Fuels
Toowoomba Full-day Full-time

Description:

We have a fantastic opportunity for a Customer Service Advisor to join our Central Sales Team in our Head Office in Crewe, we are on the lookout for talented individuals to deliver the best possible customer care, working on an inbound and outbound sales activity for the entire company.
Hours of work – Monday to Friday 8am – 5pm or 9am – 6pm
The Main Responsibilities Are
Managing customer queries via inbound calls and emailsMaking outbound calls to promote our products to existing customers Pricing and entering order details on the systemDelivering great service to customersWorking towards sales targetsAccurate Data Entry
What you should be able to bring to the role:
Previous experience in a customer service or sales roleAn upbeat friendly approach when speaking to customers is essentialPassionate about customer service with the ability to ensure all customer interaction is positive and productiveMotivated to achieve targetsResilienceAttention to detailAbility to work under pressureEffective listening skills to understand customer needsExcellent communication skills on all platformsPC literate
What Is On Offer
Full time hours: Monday - Friday Commission Scheme25 days holiday plus bank holidaysOpportunity to purchase up to 5 extra holidays per yearMonthly employee recognition awardsLong service awardsAccess to free virtual fitness sessionsContributory workplace pension schemeHealthcare cashback planEmployee assistance programmeCycle to work schemeLife assurance scheme
Why choose NWF Fuels?
As well as competitive pay and an excellent benefits package, NWF Fuels has a modern fleet of over 155 fuel tankers and a strategically located depot network. NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers. A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference. The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM’s listed NWF Group listed on the London Stock exchange.
If this opportunity sounds like a great fit for you, we would be delighted to receive your application and look forward to potentially making you a part of our team at NWF Fuels.
11 May 2025;   from: uworkin.com

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