Description:
The CompanyOur client is a regional market leader and highly respected employer across the region based on the quality of their work, approach and reliability. With decades of experience as a market leader and as a premium employer this is a role not to be missed. Currently they are looking to employ a Service Manager for one of their Central West branches in Orange NSW.
The Opportunity
Your role will be responsible for success of the Service Division of the branches operations across service quality/reliability, people leadership and meeting it’s financial (revenue) targets. You will be the direct manager of around 7-9 technicians (including apprentices) and will be the face of the service team for all external clients/customers as well as internal service issues. Your responsibilities will also include:
- Customer service: Liaising & communicating with customers (booking new service jobs, account management, invoicing and more)
- Service: Planning and executing efficient coordination of staff in their repairs, maintenance and servicing of all jobs
- Administration: Invoicing, warranty claims, service scheduling, logistic management and data entry for the service team.
- Providing strong leadership (personal, career & technical development) of the team.
- Ensuring the service team meets / exceeds its objectives and targets.
- Maintaining a professional and safe working environment
- Strong leadership and management experience within a technical (mechanical, industrial or similar) industry.
- Excellent communication & administration skills
- Reliable, honest & ethical approach to leading & dealing with customers.
- Mechanical knowledge & a fast learner
- Process driven and the ability to identify & fix issues relating to driving a positive outcome
- Driver’s license & forklift licence preferred
You will receive a competitive salary package commensurate with your experience and role value. You will be a integral part of the leadership team and the business operations. You will receive ongoing development and further opportunities to progress (if desired) within the company. They are a family orientated business with an amazing reputation both as a supplier and as an employer. Long-term job security, work satisfaction, energetic and ethical team, amazing company culture and their clients are a true reflection of that.
If this role is of interest, apply ASAP before the role is gone. They are looking for a long-term fit and are happy to consider candidates from all types of industries and backgrounds with a focus on role, technical, leadership and cultural fit.
NOTE : All applications are held in the strictest of confidence and will not be submitted without your prior approval.
11 May 2025;
from:
uworkin.com