Where

Customer Service And Order Fulfilment Assistant

Lucky Strike Gold
Warrnambool Full-day Full-time

Description:

Hours:

Approx. 6 hours per week (with potential for more based on business needs)

About the Role :

We are looking for a customer-focused individual with strong sales experience and excellent computer skills to join our team as a Casual Sales Assistant. If you thrive in a fast-paced environment, excel at problem-solving on your feet, and have an interest in prospecting and metal detecting, this role is perfect for you.

Key Responsibilities:

  • Provide outstanding customer service and build strong relationships with customers.
  • Assist customers with product inquiries, purchases, and recommendations.
  • Maintain knowledge of metal detecting, prospecting equipment, and computer-related sales.
  • Use your computer skills to process sales transactions and assist with customer technical needs.
  • Keep the store clean, organised, and well-stocked.
  • Pack orders and prepare them for shipment to customers.
  • Process inward stock, ensuring inventory is accurate and properly stored.
  • Count stock regularly to maintain accurate inventory records.
  • Communicate with the team about website updates, including new products or stock changes.
  • Support additional tasks as needed to meet business requirements.

Requirements:

  • Proven sales experience
  • Excellent computer skills, including proficiency in Point Of Sale Systems and Microsoft Office Suite (Word, Excel, Outlook).
  • Strong general computer knowledge and the ability to assist customers with technical questions
  • Strong typing skills with accurate spelling and grammar, capable of drafting professional emails to customers.
  • Strong attention to detail to ensure accuracy in orders, stock management, and inventory.
  • Genuine interest in prospecting/metal detecting.
  • Availability to work Saturdays and flexibility to work additional hours as required.
  • Exceptional communication and interpersonal skills, including the confidence to speak with customers over the phone.

What We Offer:

  • A welcoming and supportive work environment.
  • Staff discount on products to support your interest in prospecting and metal detecting.
  • Opportunities to expand your knowledge in prospecting, metal detecting, and computer sales.

How to Apply:

If this sounds like the perfect role for you, please send your resume and a brief cover letter outlining your sales experience, computer skills, and if you have an interest or experience in prospecting/metal detecting

We’re excited to hear from you!

Job Type: Casual

Pay: $32.06 per hour

Expected hours: 3 – 9 per week

Benefits:

  • Employee discount

Work Location: In person

12 May 2025;   from: uworkin.com

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