Small Business Champion

Description:

Job description
Agency Department of Trade, Business and Asian Relations Work unit Business and Regions, North
Job title Small Business Champion Designation Administrative Officer 6
Job type Full time Duration Fixed for 6 months
Salary $96,620 - $107,721 Location Darwin
Position number 35019 RTF 320543 Closing 25/04/2025
Contact officer Vanessa Carusi, Regional Director on 08 8999 3817
About the agency https://business.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=320543
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website.
Primary objective
Reporting to the Regional Director - North, the Small Business Champion (SBC) will work with internal and external stakeholders to grow private
investment and create jobs in the Territory consistent with the Department’s strategic vision. The SBC will formulate referral pathways to support
clients, advocate on the client’s behalf and provide timely and strategic feedback to Government about issues and trends in the regional business
environment.
Context statement
The Department of Trade, Business and Asian Relations (DTBAR) is responsible for shaping a competitive environment that activates industry and
business, attracts investment and drives growth to sustain a vibrant Territory economy and lifestyle. The Business and Regions (BaR) branch is
part of Business and Regions North. BaR support businesses and not-for-profit enterprises to grow and sustain their enterprises. The SBC will
work within a multi-faceted team environment, providing a service to clients that considers business, workforce and economic development needs
and opportunities as part of a coordinated, holistic and solution-focused approach.
Key duties and responsibilities
1. Liaise with businesses and not-for-profit organisations throughout the region to understand their needs and develop appropriate referral
pathways to business improvement programs.
2. On behalf of clients, collaborate and coordinate with representatives and groups from DITT, other Government departments, the
Commonwealth Government, peak bodies, industry groups and non-government organisations to identify and access appropriate business
support services available to new and existing businesses within the Territory.
3. Communicate effectively with clients, collect detailed information, assist with the completion of client applications and assess eligibility for
business support programs and grant opportunities.
4. Prepare reports and presentations, assist with the organisation and hosting of events, and respond to departmental requirements as needed,
which may include drafting of ministerial communication and/or documentation.
5. Provide strategic feedback and reporting to the Chief Executive and Minister for Small Business through the Regional Manager, Greater Darwin
and the Executive Director of Territory Engagement and Delivery.
Selection criteria
Essential
1. Experience in high-level customer/client service delivery, with excellent, adaptable communication and negotiation skills.
2. Demonstrated ability to gather and assess business and industry information; document and articulate findings of assessments; and make
recommendations, supported by evidence, in conformance with grant program eligibility requirements and program guidelines.
3. Ability to research, analyse, develop and execute operational work plans within a regional, place-based focus. Ability to project manage, liaise
and collaborate with many stakeholders, and work within a complex, changing environment.
4. Demonstrated business acumen, understanding of good business governance principles and an appreciation of the challenges and
opportunities facing start-up and established businesses in regional and remote communities.
5. Understanding of current social, political and economic issues facing business and industry sectors and demonstrated experience in developing
and implementing solutions in collaboration and cooperation with internal and external stakeholders.
6. Ability to work as a positive team member, embracing diversity, committed to service, accountable and impartial in all interactions.
7. Proficient in the use of computer software and an understanding of current business technology.
8. A current Northern Territory 'C' Class drivers licence or equivalent.
Desirable
1. Degree in a relevant field of business or demonstrated work experience.
Further information
When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their work experience and
capabilities to this role. Please refer to the Capability Leadership Framework Level and visit our website at Department of Trade, Business and
Asian Relations.