Description:
About the Role:
This role is ideal for someone who thrives in a fast-paced environment and enjoys working across cross-functional teams to deliver impactful business solutions.
Responsibilities:
- Collaborate with stakeholders to gather, document, and analyze business requirements.
- Translate business needs into functional specifications and user stories.
- Facilitate workshops, interviews, and meetings to elicit requirements and validate solutions.
- Work closely with product owners, developers, and QA teams to ensure successful delivery of projects.
- Conduct gap analysis, process mapping, and root cause analysis.
- Support testing activities including UAT planning, execution, and defect management.
- Prepare clear documentation including business cases, process flows, and user guides.
- Monitor project progress and provide regular updates to stakeholders.
Qualifications:
4+ years of experience as a Business Analyst in a commercial or enterprise environment.
Required Skills:
- Strong understanding of business analysis methodologies (BABOK, Agile, Waterfall).
- Proven experience in requirements gathering, process improvement, and stakeholder management.
- Excellent communication and interpersonal skills.
- Proficiency in tools such as JIRA, Confluence, Visio, and Microsoft Office Suite.
- Experience in data analysis and reporting is a plus.
Preferred Skills:
- Experience in the Telco sector.
- Exposure to Agile delivery frameworks (Scrum, SAFe)
- Business Analysis certification (CBAP, CCBA, or similar)
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
We are also committed to make reasonable adjustments to support candidates, so they can perform at their best throughout the recruitment process.