Description:
- Full Time position
- 38 hours per week - Monday - Friday : 8:30am - 4:51pm
Do work that matters
As Customer Banking Manager Relief you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.
You will be joining one of our Multi-Channel Branches!
As a part of the team at one of our Multi-Channel Branch at Yarrawonga, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment)
- Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
- After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
What will help you succeed?
We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role.
You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.
If this sounds like the role for you then we would love to hear from you. Apply today!
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.