Client Services Officer

Description:

South Australia Police
Job reference: 669497
Location: 5343 - BERRI
Job status: Ongoing
Eligibility: Open to Everyone
Ongoing part-time vacancy
The State Operations Service is responsible for providing operational policing services in regional and rural areas of South Australia, as well as managing road safety services across the state.
The Client Services Officer is a multi-skilled administration position accountable to the Administration Manager and has a close working relationship with managers responsible for individual portfolios, including Criminal Investigation Branch, Operations Section, Administration Section. The incumbent is responsible for undertaking a range of administrative and business activities, ensuring a high level of customer service is provided and maintained.
The incumbent will be required to actively undertake any required training, participate in multi-skilling and job rotation across the individual portfolios. The incumbent will be expected to provide administrative support to any of the stated areas as necessary and in accordance with business requirements. As new policing initiatives are developed the incumbent must be prepared to adapt to changing work practices and ways of providing support to clients.
This vacancy is primarily providing Front Station Operations Section administration support, providing a face to face and over the phone customer service to members of the public.
Special Conditions
The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.The incumbent may be assigned to other duties at this remuneration level or equivalent.Some out of hours work and intra/interstate travel may be required.The incumbent is required to participate in SAPOL’s iEngage program.
Salary
ASO2: $58,709 - $63,154 per annum.
Enquiries
Charissa Lawrence
8535 6034
Charissa.Lawrence@police.sa.gov.au
Application Instructions
All applications must be submitted online. Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager. Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.
South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.
Applications close: 01/06/2025 11:00 PM
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.