Description:
- Role title: Patient Administration Officer
- Role type: Permanent fulltime
- Role grade: Level 3
- Department and location: Medical Imaging, St Vincent's Hospital, Darlinghurst
- Salary: $68,338 - $70,468 + super + salary packaging
Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role
- Be the welcoming face of a leading teaching hospital, creating a positive first impression for every patient and visitor
- Keep the patient journey running smoothly-from arrival to discharge-by supporting clinical teams behind the scenes
- Engage with a diverse mix of healthcare professionals, patients, and external partners every day
- Take ownership of key admin tasks, including managing bookings, capturing payments, and answering enquiries with confidence
- Play a vital role in a high-performing team by maintaining a professional appearance and strong front-desk presence
About you
- You're a confident and compassionate communicator who thrives in front-line roles
- Bring experience in administrative or customer-facing positions, ideally within healthcare or a fast-paced service environment
- Comfortable multitasking and staying composed under pressure while managing patient needs and clinical support
- Detail-oriented and organised, with a proactive approach to problem-solving and service delivery
- Professional in presentation and punctuality, committed to representing the hospital's values with pride and integrity
Why work at St Vincent's?
- Join us on our mission to provide care to all, including the most at-risk people in our community
- Discounted access to many gyms for you and your family with Fitness Passport
- Access to discounted private health insurance with Medibank
- Access to a government salary sacrifice program. Make a proportion of your salary tax-free
- Committed to financial support for educational development, scholarship programs, paid study leave
About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.
- A busy inner-city hospital in a beautiful location
- Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
- A place of expert clinical care for at-risk people
- Closely partnered with universities & affiliated research institutes, many of which are located on-campus
- Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
How to apply
The closing date for applications is 15 June 2025.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.
Applications will be reviewed as they are received, we encourage you to apply early to avoid missing out on this opportunity.
Respectfully, this role is not open to recruitment agencies.