... exceeds our commitments to support customers experiencing vulnerability (CEV) and ensures the ... ); Complaint management experience in financial services; Experience developing strategies for customers in vulnerable ...
5 days ago
... Lead a dynamic, energetic customer service team at the iconic ... retention. By ensuring every customer interaction is memorable, ... our facilities. The Customer Service Coordinator may be ... market-leading customer service and support positive experiences will be ...
11 days ago
... environment. You will bring: Experience in finance or energy administration ... experiences that connect and enrich communities. We are focused on our customers ... strong business performance. Creating a workplace experience where everyone feels valued, supported ...
22 days ago
... that results accurately reflect the customer experience and claims costs across Insurance ... What you’ll bring 2-3 years’ experience in Insurance, preferably across more ...
26 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
4 days ago
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
5 days ago
... . This will lead to improved customer experiences and Suncorp becoming a more efficient ... data science community by providing expert advice and fostering strong business ... Learning algorithms is mandatory, with experience working on Databricks being highly ...
16 days ago
... . This will lead to improved customer experiences and Suncorp becoming a more efficient ... initiative to move things forward. Experience in developing and implementing Data ... Learning algorithms is mandatory, with experience working on Databricks being highly ...
26 days ago
... Complex Natural Hazard & Vulnerable Customer Claims Customer Experience, Learning & Change Disaster ... . At least 3 years’ experience working in a business function ... and priorities. Customer Service: committed to increasing customer experience and delivering ...
26 days ago
... including translating business and customer experience concepts into test hypothesis ... initiatives and enabling proven experience tactics. Digital Experience CoE teams; UX ... Digital and financial services industry experience (Desired) Key Capabilities: ...
5 days ago
... Owner, you’ll provide expert advice, consultation and leadership ... refine QA programs that enhance customer and employee outcomes, as ... teams Serve as an expert on the quality program, ... , assurance, or related fields. Experience in quality assurance, risk, or ...
4 days ago
... intermediary relationships, deliver exceptional customer service, collaborate with other ... 5 years of product underwriting experience Demonstrated ability to influence in ... environment, reinsurance structures and customer segment Ability to confidently discuss ...
12 days ago
... / Function through the delivery of expert compliance advisory services. Drive a ... Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... exceptional experiences we’ve had to become even more customer obsessed ...
5 days ago
... experiences that connect and enrich communities. We are focused on our customers ... strong business performance. Creating a workplace experience where everyone feels, valued, supported ...
22 days ago
... be. And it’s our expert Technology team who forge ahead ... simpler and better for our customers and each other. The ... Business Analysis is desired Experience in facilitating and leading ... improvement or automation opportunity Experience in owning and managing ...
25 days ago
... a team that delivers exceptional learning experiences to Motor Claims Melbourne, Sydney ... capability. Additionally, you will provide expert advice to ensure learning solutions ... processes – and deliver it to customers in a way that feels refreshingly ...
3 days ago
... been created for an experienced and innovative Talent ... future needs. As an expert Talent Acquisition Specialist , you ... class public service’ and customer service is at the forefront ... an essential requirement: Sound experience in recruitment best practice ...
11 days ago
... SME market segment by using customer centric insights to challenge our ... preferable if you have proven experience in Commercial Insurance. If it ... and policies You will have experience of managing a digital product and ...
26 days ago
... be. And it’s our expert Technology team who forge ... , and better for our customers and each other. The ... related disciplines, or equivalent experience Architectural certification such as TOGAF ... 64223) is highly desired Experience with secure Cloud deployment and ...
21 days ago
... quality outcomes for our customer and business Sydney location ... as the subject matter expert for the immediate team ... claims involving analysis and experience to arrive at the ... ll bring Proven experience in NSW Workers Compensation Experience in Personal ...
11 days ago
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