Description:
Position Summary
Tangentyere Council Aboriginal Corporation (TCAC) is a community controlled Public Benevolent Institution delivering human services and social enterprise activities for the benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice Springs, and Central Australia.
Tangentyere Employment Services (TES) delivers the Community Development Programme (CDP) for Alice Springs Town Campers, outstations in the region and Amoonguna.
The Employment Consultant works as a guide, coach and advocate, working with job seekers to develop a unique Job Plans that develops a pathway for the job seeker to identify and overcome vocational and non-vocational barriers in order to enter sustainable employment. Employment and participation activities may include community participation such as cultural activities, work experience, training, mentoring and activities that support economic development of the community.
The TES service model is designed to maximise job seekers’ choice and control of their pathway to employment. The Employment Consultant supports the job seeker to navigate their pathway, drawing on the range of resources and connections in our wrap around model and using strengths-based assessment approach.
The Employment Consultant’s role is to provide employment assistance as defined by the Funding Agreement 2019 – 2022. This includes using an integrated case management system to service a caseload of jobseekers by:
• assessing the job seekers’ strengths as well as their barriers to employment,
• identifying appropriate employment and participation activities to prepare for employment,
• monitoring participation and progress in activities, and
• helping commence and retain employment, education, or training activities.
The Employment Consultant focuses on the job seeker’s abilities and aspirations and works to directly connect each person with the right providers, employers, and services available in the community to meet their identified needs. The Employment Consultant will work with a caseload of CDP job seekers.
As part of your role, you will be working with children, people with a disability and people who are vulnerable. It is your obligation to always ensure their safety and report any concerns in line with our duty of care obligations. We have zero tolerance when it comes to abuse of any kind and will take disciplinary action, including and up to termination of employment, should we determine that abuse has taken place or there has been a failure to report any suspected or alleged abuse.
Responsibilities
• Ensure the delivery of high-quality CDP employment consultant services.
• Manage a caseload of job seekers and maintain records of services provided.
• Undertake assessment of a jobseeker’s strengths and barriers to employment and work with job seeker to develop an Individual Job Plan.
• Identify employment and participation activities to assist the job seeker develop work readiness and achieve their goals and liaise with the team and external providers to ensure seamless service delivery for each job seeker.
• Monitor job seekers’ participation and progression in their activities through fortnightly/monthly contacts.
• Work closely with the Employment and Retention Specialist to identify employers and jobs and assist job seekers to apply.
• Liaise with the Employment and Retention Specialist on a regular basis to ensure job seeker information is shared and post placement support and assistance to job seekers starting work or education for 6 months is ongoing.
• Assist with achieving quality management objectives across the organisation.
• Assist with achieving safeguarding objectives across the organisation.
• Assist with achieving compliance objectives across the organisation.
• Other reasonable duties as required.
Qualifications and Selection Criteria
Required
• Good knowledge of Australian Government Employment Services in general and detailed knowledge of the CDP Program.
• Demonstrated ability to effectively manage a client caseload, develop employment/participation pathway plans, monitor participation, and achieve sustainable employment for job seekers.
• Well-developed computer skills and experience in recording services in an online database.
• A detailed knowledge of local industries, employers, and employment opportunities in Central Australia.
• An understanding of the barriers to employment and the effects of unemployment on clients and an understanding of Aboriginal cultural issues in Alice Springs.
• Ability to work constructively with employers, registered training organisations, community services and other stakeholders to increase opportunities for job seekers.
• Current NT Drivers Licence, NT Working with Children (Ochre) Card, satisfactory Police Check, and proof of full (3) vaccination against COVID-19.
Desired
• Current First Aid Certificate, or ability and willingness to attain.
• An understanding of Aboriginal culture as well as a broad range of contemporary issues affecting Central Australian Aboriginal people