Description:
We are seeking an enthusiastic and customer-focused Customer Service Co-Ordinator to join our team at Outback Sleepers Victoria, a leading provider of concrete retaining wall products within Victoria. This is a part-time role (or full-time for the right applicant), offering flexibility to balance your work and personal commitments.
What you'll be doing
- Responding to customer enquiries and orders via phone, email, and in-person interactions
- Assisting customers with product selection, order processing, and delivery coordination
- Maintaining accurate records and data entry to ensure efficient order and database management
- Collaborating with various internal departments to provide exceptional customer service
- Providing administrative support as needed
What we're looking for
- Strong communication and interpersonal skills with a focus on delivering excellent customer service
- Ability to work in a fast-paced, deadline-driven environment and multitask effectively
- Attention to detail and a problem-solving mindset
- Good computer and numerical skills
- A knowledge of MYOB software highly desirable (not essential)
- Enthusiasm for learning about our products and the concrete retaining wall industry
What we offer
At Outback Sleepers Victoria, we are committed to the growth and development of our team. We offer a supportive work environment and a range of benefits to support your work-life balance. Join us as we continue to deliver high-quality concrete retaining wall products to our customers.
If you are interested in this exciting opportunity, please apply now. Only successful applicants will be contacted.