Description:
About the Role:
Due to the expansion of Zest Project Co, we are looking for an experienced Support Coordinator or Specialist Support Coordinator to join our growing team. The successful candidate will play a crucial role in facilitating and coordinating support services for NDIS participants, ensuring they receive the assistance they need to achieve their goals.
Key Responsibilities:
Support Coordination: Collaborate with NDIS participants and their support networks to identify goals and needs, develop and coordinate tailored support services.
Participant Engagement: Foster trust and empower participants by promoting active involvement in decision-making.
Resource Management: Organise appointments, coordinate support worker services, and manage resources to meet participant needs while adhering to budget plans.
Progress Tracking & Reporting: Maintain accurate records and provide regular progress updates to ensure participants are on track to meet their NDIS goals.
Communication & Collaboration: Maintain open communication with participants, support workers, and external stakeholders, ensuring smooth service coordination.
Quality Assurance: Monitor the quality of support services and ensure they meet NDIS guidelines.
Working Conditions:
Flexible work arrangements are available including Work from Home.
What you need:
- Experience in support coordination, with strong knowledge of the NDIS framework.
- NDIS Worker Screening Check
- NDIS Worker Orientation Module - ‘Quality, Safety and You’
- Current driver's license and reliable transport
- Excellent organisational and communication skills.
- Ability to work both independently and collaboratively.
- Problem-solving and decision-making abilities.
What We Offer:
- Flexible Working Conditions: We understand the importance of work-life balance and offer flexible hours to suit your lifestyle.
- Spoon Theory Practices: We recognise and respect energy limitations, ensuring a compassionate work environment.
- Shared Lived Experiences: We value the power of shared experiences and support each other through mutual understanding.
- Regular Meme Sharing: Because laughter is the best medicine, we love to share a good meme and keep the mood light and positive.
- Empathy as a Core Value: Our team operates on a foundation of empathy, ensuring that everyone feels understood and supported.
- Celebrating Individual Strengths: We focus on what makes each team member unique and strong, fostering personal and professional growth.
- Neuroaffirming Workshops: We provide workshops that affirm and support neurodiversity, ensuring an inclusive workplace for all.
- Tailored Accommodations: We tailor our support to meet the individual needs of our team members, ensuring everyone has the tools they need to succeed.
If you're ready to be part of a supportive and dynamic team that values empathy, flexibility, and shared experiences, we encourage you to express your interest. Let’s work together to make a difference in our community and support each other along the way.
If you're passionate about helping individuals achieve their goals and want to be part of a dynamic, community-focused team, Apply now and include your cover letter telling us why YOU are the right fit, our staff are unique, and we want to know what makes you stand out!