Where

Customer Service Representative

ASI JD MACDONALD
Frankston East Full-day Full-time

Description:

  • Keysborough
  • Part time role, 3 days per week
  • Onsite parking

ASI JD MacDonald is a world-class manufacturer and supplier of quality commercial Washroom products and Toilet Partition Systems to Australia’s architectural and construction sectors. We are part of the New York based American Specialties group.

Reporting to the Customer Service Officer and working in a small team, this part time Customer Service Representative role will encompass but is not limited to the following:

  • Order processing.
  • Handling customer product enquiries.
  • Pricing enquiries.
  • Preparing project quotations.
  • Warranty processing.
  • Assisting our sales team.

To be successful in this role you will have the following attributes:

  • High level attention to detail.
  • Excellent communication, interpersonal and written skills.
  • Proficient computer skills (Microsoft Office).
  • A minimum of 2-3 years of call centre experience.
  • An ability to liaise with customers and internal staff.
  • An ability to provide exceptional customer service via phone and email channels.
  • Strong problem-solving abilities to resolve customer issues effectively.
  • Ability to work independently.

Training will be provided for the successful applicant.

Immediate start is available. If you think you have the skills then please submit your resume.

15 Mar 2025;   from: uworkin.com

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