Operations Manager

Description:

• Are you an exceptional leader with vision to make improvements?
• Are you passionate about delivering results through great teamwork and customer experience?
• Can you manage a management team?
• Have you got regional/remote management experience?

Then this is the perfect role for you! The Rentokil Initial Sydney, Lidcombe branch has an exciting opportunity available for an operational expert. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve their full potential. You will be responsible for Commercial Services which look after Pests within commercial properties. With 60 staff- Six Local Service Managers, one planner and the remainder Pest Technicians. You will be responsible for the following outcomes:

• Leading a safety culture
• Developing, leading, and managing a first-class operations and service support team
• Implementing and delivery of the operational plan
• Implement divisional strategies to achieve and exceed the budgeted delivery targets
• Support portfolio growth through management of resources
• Managing the budget costs, P&L review, operational measures, and leave targets
• Driving operational efficiencies and continuous improvement to work smarter, not harder
• Full logistics, warehouse and fleet management responsibilities
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth
• Management of remote regional teams in our North West

To be successful in this role, you will need:

• A demonstrated commitment to safety and a proven track record in building a safety culture
• Previous experience is essential - preferably in the business services industry
• A Pest Control Management Licence would be highly regarded, although not essential
• Strong operational principles and experience managing logistics and scheduling systems
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands
• Demonstrated commercial acumen to manage budgets and costs
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders
• Demonstrated track record of successfully delivering against targets, KPI's and cost efficiencies
• The ability to positively challenge the status quo and champion continuous improvement
• Previous management experience in managing remote teams would be advantageous

The successful candidate must be eligible to work in Australia and able to pass pre-employment medical, police, and reference checks. About Rentokil Initial: Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia, and the Pacific. The company has some 38,000 employees providing a range of support services in over 66 countries worldwide. If you are ready for the next step in your career or want a new challenge APPLY NOW!