Office Manager

Description:

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $86,000 per year

Warrington Scott is a boutique, privately owned financial services firm in the Eastern Suburbs of Sydney providing tailored strategies for each client's unique financial circumstances, needs, and goals.

We are offering you:

• The opportunity to work within a professional team who foster an exceptional working environment

• The chance to be a part of a team in a boutique financial services company providing financial and investment advice to individuals and businesses throughout Australia and internationally

We seek an applicant who:

• Is an Australian citizen or Australian PR

• Possesses a qualification comparable to an AQF Diploma or higher

• Practical experience in an administrative role

• Excellent knowledge of software packages

• Ability to organize and control office functions and resources

• Is skilled in managing administrative systems

• Experience in supervising office personnel

The role on offer is a long-term position, and will sit within an established team, with long-term goals and new opportunities on the horizon.

Your tasks and duties will include:

· Contributing to the planning and review of office services, and setting priorities and office service standards

· Allocating human resources, develop policies and make guidelines for the team to engage prospect clients

· Assigning work and monitoring work performance of staff

· Allocating space & equipment according to the needs of various departments.

· Training staff about how to avoid and how to handle complaints

· Develop policies facilitating and strengthening customer relations

· Develop or enforce policies along with other departments providing services at customers' desired levels

· Review current policies as to whether those are practically yielding the desired results

· Provide the necessary directions and feedback to team members, helping the team to improve customer satisfaction

· Manage records and accounts of the office.

· Manage, motivate and develop staff providing client services and building relationships with clients

· Liaise with other units of the organisation, service agents and clients to identify and respond to client expectations.

· Liaise with Professionals to co-ordinate office business and to facilitate resolution of problems.

· Coordinating employee-related activities, such as recruitment, promotions, performance reviews, payroll, training, and supervision.

· Ensuring compliance with health and safety regulations in the workplace.

· Making sure all work adheres to relevant government legislations, policies, and procedures.

· Co-ordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision.

You must have qualifications equivalent to AQF bachelor's degree in business, commerce, or a related field, with a major in management.

This position will be subject to probationary period up to 6 months. This opportunity is perfect for an experienced Office Manager who has experience in administrative roles and developing a strong understanding of office software and systems.