Description:
POSITION SUMMARY
The Tourism and Events Officer is responsible for supervising a team that delivers exceptional visitor services and fosters positive interactions between visitors and the local community.
This role plays a crucial part in enhancing the overall visitor and tourism experience by ensuring high-quality service delivery, efficient operational management, and continuous improvement in service standards.
The Tourism and Events Officer supports and actively participates in event planning and the delivery of the Shire events, under the direction of the Tourism Manager.
This role focuses on supporting Council and community events with the aim of operational excellence that directly impacts our reputation as a welcoming and visitor-friendly destination. The role also supports with the collation of data and reporting as required, to inform continued improvements in tourism activities.
COUNCIL’S VALUES
Innovation and Continuous Improvement: Council and staff seek to overcome challenges and take advantage of opportunities through a commitment to innovation. Through innovative thinking and constant review of our practices and approach, we are continually improving our performance and service delivery.
Teamwork: We recognise the importance of maintaining a creative and responsive work environment in which the community, councillors, management, and staff work constructively together in a spirit of teamwork, trust, and loyalty.
Quality: Council is committed to ensuring quality output by providing the organisation with resources that facilitate excellence in performance, commitment, and service delivery.
Accountability: Council has a responsibility to the residents and ratepayers of the Shire to be inclusive and responsive to their views and needs and to communicate effectively.
Diamantina Shire Council offers:
- above award wages
- monthly RDO’s
- 6 weeks annual leave
- A comfortable home is available at heavily subsidised rent (approximately $150/week for three bedrooms, partially furnished dwellings)
- full-time permanent position
- opportunity for professional growth and development
Please include the following with your application:
- A completed application form
- A current resume (ensuring contact details are current and you have nominated at least two referees)
- A cover letter outlining your reasons for applying and your knowledge of the position
- A document addressing each of the selection criteria
- Copies of licenses or tickets required in the Position Description must be included with your resume
For any information call Shelley Laverty, Human Resources Officer, on 07 4746 1600, or email HR@diamantina.qld.gov.au
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