Director Business Services And Transformation

Description:

Location: Adelaide
Classification: SAES1
Duration: up to 3 years
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30 PM, Monday 31 March 2025

About the Opportunity

Consumer and Business Services (CBS) seeks an experienced and strategic leader to join its executive team as the Director, Business Services and Transformation. Reporting directly to the Commissioner, you will drive operational excellence and oversee a diverse portfolio, including finance, human resources, records management, facilities, and security. Additionally, you will lead the Project Management Office, Information Technology, and Residential Bonds teams. This role demands a forward-thinking professional with a strong vision for transformation, governance, and service innovation. You will play an important role in shaping business strategies, ensuring regulatory compliance, and cultivating a high performing, engaged workforce.

Key Responsibilities

• Provide strategic leadership and oversight of CBS’s corporate functions, ensuring alignment with business goals and government policies.
• Drive business transformation projects, ensuring risk mitigation, and budget management.
• Ensure compliance with statutory, corporate, and government reporting requirements.
• Offer high-level strategic advice to the Commissioner on emerging challenges and opportunities.
• Establish robust project governance frameworks and performance monitoring mechanisms.
• Design and implement HR strategies, talent management initiatives, and leadership development programs.

We want to hear from you if you have:

• Tertiary or post graduate qualification in business, information technology or human resources or finance equivalent is desirable
• Proven executive leadership experience in corporate services, business transformation, and strategic planning.
• Extensive experience in leading technology-driven business transformation initiatives.
• Demonstrated ability to develop and implement high-level policies, procedures, and governance frameworks.
• Strong negotiation and contract management skills within public sector procurement guidelines.
• Exceptional communication and stakeholder engagement abilities, with a talent for influencing change.

About the Business

The Attorney-General’s Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1700 staff, AGD promotes justice by protecting people’s rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.

Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focused and flexible in its activities, providing accessible information and services.

CBS constitutes a large part of South Australia’s business/consumer regulatory system and is the regulator for many businesses and professions.

CBS’ strategic goals are to:

• Deliver effective regulation – by ensuring fair markets, safe products and empowered consumers.
• Look after each other – fostering an engaging, positive and healthy work environment.
• Look after our customers – ensuring an informative, consistent and responsive service.
• Find better ways of working – through improved services and information.

For more information about the Attorney-General’s Department and Consumer and Business Services, please visit https://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Some out of hours work may be required.
Some interstate and intrastate travel may be required.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Brett Humphrey, Commissioner, Consumer Business Services on 08 7322 7430 or brett.humphrey2@sa.gov.au .

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/ .

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.