Information Officer

Description:

Information Officer Department of the Legislative Assembly
* Ongoing, full-time opportunity
* PoV Grade 3.1, $74,580 - $82,571 + 11.5% superannuation
About the role
The Procedure Office provides support to the Chamber and senior officers within the Department and is responsible for answering inquiries from the Department's customers. Your key responsibilities will be providing high level customer service to internal and external customers, contributing to public information made available through the Parliament of Victoria website and printed materials, and processing questions and answers to questions. You will also archive original papers tabled in the Legislative Assembly, arrange transfer of documents to the Public Record Office as required, as well as process requests for access to archived documents.
The Information Officer works extended hours on a rostered basis on sitting days. This includes starting at 8.00 am on sitting days and working until approximately 8.00 pm on some sitting days. Sitting hours can sometimes be unpredictable and on occasions you may be required to work longer.
About you
To succeed in the role, you will have excellent interpersonal and customer service skills, enjoy working in a small team, and be able to organise and prioritise work and show initiative. You will have excellent attention to detail, with the ability to produce documents with a high degree of accuracy within tight deadlines. Your analytical, research and writing skills will be a strength.
Why join us?
We are committed to providing employees with flexible working conditions to support our employees in balancing their work and life commitments. We understand that your health and wellbeing are integral to your success and have a range of benefits to ensure your physical and mental health are supported. These include access to health and wellbeing initiatives.
Your professional development is important to us. That's why we have a dedicated learning and development framework, along with development programs and targeted in-house training to support your professional growth.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career with us, visit our website.
How to apply
Using the "Apply Now" button, please include your resume and a brief cover letter (1-2 pages) broadly outlining your experience and how it directly relates to the position.
The process from here
Shortlisted candidates will be invited to an interview conducted by a selection panel. This interview may take place in our offices located in the Melbourne CBD or online.
Accessibility
If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact our Recruitment Team via email recruitment@parliament.vic.gov.au or on (03) 8682 2842
Privacy Collection Notice
The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.
This privacy collection notice applies to our recruitment activities. It explains what information is collected when you apply for employment with a parliamentary department. It may be updated from time to time.
Child Safe Standards
The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the Child Wellbeing and Safety Act 2005. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.