Community Manager

Description:

Ongoing training, development & progression opportunitiesReport to Branch Manager; Sydney Metro portfolio Based in convenient, central location - Kent St, Sydney CBD; hybrid working arrangementSupportive & collaborative team environment
What You Will Be Doing
Manage a portfolio of clients; including correspondence from owners, tenants and contractorsManage client retention; deliver exceptional customer experience and effective conflict resolution strategiesLiaise with Repairs & Maintenance team for quote requests/work ordersPrepare for and facilitate Annual General Meetings, Special General Meetings and Committee Meetings (agendas, budgets and minutes)Oversee financial requirements of buildings within portfolioIdentify and promote continuous improvement opportunities
What You Need To Bring To The Role
Previous experience in strata management or related field such as property managementUnderstanding of Body Corporate/Strata Legislation and related regulationsCurrent Strata Certificate of Registration (CoR) or ability and desire to complete ASAPExceptional communication and stakeholder management skillsAttention to detail and strong time management skillsTakes a disciplined approach to personal & work life integrationEmpathic, team oriented and eager to develop / enable othersInitiative and learning focus (growth mindset)
What's in it for you?
New Business IncentivesTraining and career development opportunitiesSupportive, collaborative and dynamic team cultureHybrid working arrangementsWellbeing focus including the ability to purchase leave, and a gift of birthday leave!
About Us
Smarter Communities Limited is one of the largest community management companies in Australia. Each of our local brands across New South Wales, Queensland, South Australia and Victoria specialise in strata, body corporate or community titles management. We manage in excess of AU$30 billion of property and our vision is clear - to provide a stress free Strata experience so that people and properties thrive.
What You Need To Do Now
If this role sounds like the right fit for you, click the ‘Apply’ button now.