Description:
Join Our Growing Team and Make a Difference!
We're expanding and on the lookout for enthusiastic individuals ready to make a significant impact. Join us in providing top-notch customer service for Australia's largest superannuation funds, serving over 3.4 million members. Be part of a vibrant team and help shape the future!
Why You'll Love This Role:
- Competitive Compensation: Earn $27.17 per hour plus superannuation.
- Incentive Bonuses: Receive a 3% incentive bonus in addition to your salary.
- Thorough Training: No prior call centre experience needed. Receive comprehensive training and continuous coaching.
- Start Dates: March start dates available.
- Central Location: Work in the heart of Brisbane CBD, conveniently located across from Central Station.
- Balanced Work Life: Enjoy a Monday to Friday work schedule from 7 am to 8 pm—no weekends!
- Full time roles: 38 hours per week
- Variety of Roles: Opportunities available for both full-time and part-time positions.
Your Responsibilities:
- Address customer inquiries through inbound calls with precision and speed.
- Safeguard customer information by maintaining confidentiality.
- Deliver exceptional service that leaves a lasting positive impression.
- Direct customers to independent support as necessary.
- Navigate various systems to efficiently resolve customer inquiries.
- Ensure adherence to regulatory security standards.
Who You Are:
- A skilled communicator, both verbally and in writing.
- A proactive problem-solver, quick to adapt and respond to challenges.
- At ease using computer systems in a dynamic setting.
- A collaborative team player who can work independently.
- Passionate about delivering exceptional customer service.
What’s In It For You?
- Career Growth: 80% of our frontline managers are promoted from within.
- Modern Workspace: Enjoy our lively office atmosphere, close to Central Train Station and Queen Street Mall.
- Wellness and Fun: Embrace our “dress for your day” policy and participate in exciting themed events.
- Support Resources: Access our Employee Assistance Program for extra support.
- Referral Bonuses: Earn unlimited bonuses for bringing in great talent!
- Exclusive Discounts: Enjoy discounts on private health, technology, and more!
Celebrate your unique talents in a workplace that values and nurtures them. Apply now and embark on this exciting journey with us!
19 Mar 2025;
from:
uworkin.com