Description:
The Finlay Group is seeking an experienced Parts Interpreter to work from our head office in Burpengary.
The Finlay Group (www.finlay.com.au) is one of Australia's largest suppliers of Terex Screening, Crushing, Recycling and Waste Processing Equipment.
A position exists for an experienced Parts Interpreter looking to advance in their career and work North of Brisbane in our head office in Burpengary, Qld
Duties and abilities will include but will not be limited to;
- Action parts orders from both internal and external customers, machine down, stock, and daily orders as required.
- Respond to requests from the customers for all P&A requests.
- Liaise with management for items not on the system or OEM system.
- Interpret and advise on parts problems that arise from customers.
- Update customers on parts orders, delivery times etc.
- Maintain a good product knowledge and to generally work closely with all departments.
Competencies:
Parts Interpreter must bring a high level of customer service, retail and administrative skills to the role. An ability to communicate and work as a team member is elementary to the success of this position.
- Deliver exceptional customer service.
- Self-motivated and strong work ethic.
- Excellent attention to detail.
- Strong written and verbal communication skill.
- Previous experience in parts interpreting in a similar field along with account management (Desired)
We are looking for someone to join our team, not just anyone! We are a team that is driven by getting the job done, a happy friendly encouraging environment with a strong work ethic and a family approach, that is why we are successful, We communicate well both written and verbal, (SAP Business One experience an advantage) but if you Excel @ Excel we would like to talk to you. If you have attention to detail and the ability to think creatively to solve complex systems together you will enjoy working in this team.
If you are looking for a great career, please apply by submitting a cover letter outlining your ability and skills and your most up to date resume, All applicants will be treated in strict confidence.
Only shortlisted applicants will be contacted.
No Employment agents please.