Description:
About the role
Osteria Polpo is seeking an experienced Restaurant Manager to join our team in our vibrant restaurant in the heart of Adelaide. As Restaurant Manager, you will be responsible for overseeing all front-of-house operations, ensuring exceptional customer service, and leading a talented team of hospitality professionals. This is a full-time position based in our central Adelaide location.
What you'll be doing
- Managing and coordinating all front-of-house activities, including reservations, seating, and customer service
- Recruiting, training, and supervising a team of servers, hosts, and bartenders
- Ensuring high standards of food and beverage service, cleanliness, and overall customer experience
- Monitoring and analysing sales and performance data to identify opportunities for improvement
- Liaising with the kitchen team to ensure seamless operations and prompt service
- Handling customer inquiries, feedback, and complaints in a professional and timely manner
- Managing inventory, ordering supplies, and maintaining accurate financial records
- Collaborating with management to develop and implement promotional strategies
What we're looking for
- At least 3-5 years of experience in a Restaurant Manager or similar leadership role within the hospitality industry
- Proven track record of driving sales, improving customer satisfaction, and leading high-performing teams
- Excellent communication, interpersonal, and problem-solving skills
- Strong organisational and multitasking abilities with a keen attention to detail
- Thorough knowledge of food and beverage operations, inventory management, and financial reporting
- Passion for the hospitality industry and a commitment to delivering exceptional customer experiences
What we offer
At Osteria Polpo, we're committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Discounted meals and beverages for you and your family
- Flexible work arrangements and work-life balance initiatives
We encourage applications from candidates with diverse backgrounds and experiences. If you require any adjustments or accommodations during the recruitment process, please don't hesitate to let us know.
Apply now for this exciting opportunity to join our team at Osteria Polpo!