Description:
- Opportunity to use your strong administration skills within the not-for-profit health sector - Start ASAP!
- Full Time (1.0 FTE), Maximum Term role until September 2025
- Remuneration approx. $55K + superannuation + eligibility for salary packaging
- Generous NFP salary packaging options up to $18,550
- Docklands office location with requirement of 5 days per week in office
The administration / reception team at Melbourne Primary Health Network (NWMPHN) is looking for a highly skilled Receptionist and Administration Support Officer to join our busy non-for-profit in Docklands Melbourne. We also welcome applications from recent graduates or individuals new to the field who are eager to learn.
We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.
What are PHNs?
PHNs have been established with two key objectives:
- Increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
- Improving coordination of care to ensure people receive the right care in the right place, at the right time
A typical week may include:
- Answer and refer all incoming calls and email enquiries to relevant team members from various external stakeholders (including GPs, government bodies, secondary schools, job candidates etc)
- Be the ambassador for the organisation through meeting and greeting external visitors in the reception area
- Assist in the onboarding process of new staff including sending relevant induction emails, assigning office passes, distributing stationery
- Using a ticket base system to action general administration duties including printing, photocopying, scanning, updating documents, ordering stationery, organising cab vouchers, receiving, recording and distributing mail and booking couriers.
- Organise catering for internal and external events run by the education and training team and other directorates.
- Maintaining and updating records including policy documents relating to admin, catering, mail, and staff onboarding.
We are looking for someone who:
- Is punctual, timely and able to work full time, 5 days a week in the office
- Demonstrate you can fulfill the key responsibilities in an effective, efficient and confident manner
- Strong verbal and written communication skills, with ability to convey information with a professional phone manner
- Demonstrated skills in MS Office Suite (Teams, Word, Outlook, Excel)
- Prior experience working with minimal supervision and demonstrated resourcefulness while managing multiple tasks and competing priorities
- Proven capacity to display initiative and drive and seek guidance as required
- Ability to work collaboratively with HR, administration, education and training and other teams in the organisation.
What's in it for you?
- A friendly and supportive professional environment
- Career progression opportunities
- Great work-life balance
Other Benefits:
- Life Leave - up to 6 days of paid leave a year for cultural celebrations, family events, or your birthday
- Fun social club and health and wellbeing activities
The successful candidate will be required to undertake a National Police Check.
NWMPHN is proud to be an equal opportunity employer. We recognise the importance of attracting and retaining talent that mirrors our diverse community. Applicants from Aboriginal or Torres Strait Islander background are strongly encouraged to apply.