Senior Digital Producer

Description:

We have an exciting opportunity at nbn for a Senior Digital Producer , reporting to the Senior Digital Manager, to play a vital role in shaping and delivering high-quality content for our public website.

A bit about your role

As the Senior Digital Producer, you will be responsible for creating, managing and optimising content across nbn 's owned digital platforms, ensuring that we deliver an exceptional and engaging experience for our customers. As well as supporting the development of tools and other solutions to support end customers. You will work closely with UX/UI and content teams, and collaborate with cross-functional teams, including marketing, product, and IT, to deliver content that not only aligns with our brand but also drives key business outcomes.

In addition, you will focus on editing and proofreading content to ensure that it is of the highest standard, aligns with digital best practices, and delivers a seamless user experience. You will also actively engage with Digital Product Owners to manage and enhance the functionality of digital platforms through the agile workflow, ensuring that improvements meet user needs. You will monitor key performance indicators, such as website traffic and user engagement, and this will allow you to make data-driven decisions, adjusting content strategies to optimise performance.

A bit about you

The ideal candidate will bring a solid background in content management, with hands-on experience with CMS platforms like Adobe Experience Manager or similar systems. A basic understanding of HTML and content structures will be beneficial, as well as a keen eye for design and content presentation. You will have experience using analytics tools to monitor and report on digital performance, making insightful recommendations to improve content effectiveness.

Your ability to work independently, manage a variety of stakeholders, and maintain a proactive, user-first, solutions-driven mindset will be essential in this role. You are someone who thrives in a fast-paced, collaborative environment and is excited to drive change through innovation and creativity.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that the role will be a fixed-term position and applications for this role will close at midnight Monday, 17th March 2025.

To be eligible for this role, you must have full working rights in Australia.