Description:
Join the National Leader in Cloud-Based Property Management
Your Mission:
As a Business Analyst, you will be responsible for gathering, understanding, analysing, validating and documenting the business needs of users on our platform. You will work closely with all stakeholders including Product Managers, Designers, SME’s, software engineers, and clients to help PropertyMe's customers become more successful. By ensuring that customers' needs (small, medium, and large) are clearly understood you will serve as the liaison between customers and engineers in translating needs into new product releases.
About you:
You are an experienced Business Analyst with 3 or more years of experience with requirement gathering, modelling and process improvement and experience in a software development environment. You will have been working on high-volume B2B and B2C web and mobile applications, whilst identifying customer needs and developing solutions. Having prior experience in developing payment products would be an advantage. Experience with API integration and in an Agile/SCRUM development environment well regarded. Exposure to or experience in the Real Estate/Property industry is advantageous but not essential.
About the Role:
- Work within the product management team to deliver and improve the product
- Gather requirements from internal and external sources and participate in requirements elicitation workshops
- Work with Product Managers and Product Designers during discovery to define scope and validate mockups
- Work with Product Managers to coordinate and control the writing/re-writing of feature specifications
- Translate business requirements into technical specifications, process workflows, sequence/state transition diagrams and user stories
- Experience working with APIs, data flows and system integrations well regarded
- Having prior experience in developing payment/accounting products or eCommerce payments would be an advantage
- Collaborate with Product Managers on product backlog refinement and take ownership of refinement and sprint planning activities
- Have the chance to wear multiple hats and stretch into different areas
- Collaborate to prioritise key features considering complexity, business needs and user pain points
- Conduct gap/feasibility analysis and make recommendations to the business
- Liaise with third-party providers regarding integrations with their products and services, eg: portals, banks, franchisors, utilities, industry consultants, technology partners
- Perform internal product demonstrations and training and take internal queries regarding 'how to' issues, product clarification
- Understand competitors' product/service offerings to ensure market leadership
- Other duties as required
Why PropertyMe?
PropertyMe is Australia’s #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1.7 million properties.
Join our dynamic team at a rapidly growing company as we continue to strengthen our core business and expand into exciting new markets and products.
Your work will make an impact on the day-to-day lives of millions of Australian real estate professionals, tenants and owners.
The Benefits and Perks
- A nurturing and empowering team to help you reach your full potential
- Hybrid work environment
- Beautiful offices in Sydney CBD
- Vibrant culture
- Regular milestone parties
- Fully stocked kitchen
- Job security working for one of Australia's leading PropTech companies
It’s uncertain times at the moment, but there’s nothing uncertain about the opportunity here at PropertyMe, we’re building something special and we want to chat to you about joining us, no matter your background. Apply now or check out our People & Culture team on LinkedIn, we’re always open for a chat!
PropertyMe is not partnering with Recruitment agencies for this role