Description:
We are seeking an enthusiastic and customer-oriented Receptionist to join the Team on a casual basis as needed – if our Reception Team are unwell, would like to attend a social event or are enjoying a well-deserved break.
Collins SBA is a values-based, employee-owned accounting, business coaching and financial planning company whose vision is to be known for improving the lives of Australian business owners. As the first point of contact for clients, you will play a vital role in ensuring exceptional client service experience. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively.
Responsibilities:
– Greet and welcome clients in a professional manner, ensuring their needs are met promptly
– Answer incoming calls and redirect them appropriately
– Manage reception area by keeping it clean and organized at all times
– Coordinate appointments, meetings, and conference room bookings
– Maintain office supplies inventory by checking stock levels regularly and placing orders
– Provide administrative support to various departments as needed
– Assist with client inquiries via phone or email, providing accurate information or directing them to the appropriate person
– Handle incoming/outgoing mail and deliveries efficiently
What we offer:
-Our “people first” core value ensures we have a great team of diverse thinkers, clever and fun people onboard. We are convinced that teamwork fosters healthy work relationships, based on trust, care, collaboration, and innovation.
-A great culture, where we prioritise finding time for regular team bonding, involvement in sporting events, charity fundraisers, and other volunteering initiatives in our community.
-A focus on employee wellbeing, providing free access to EAP, flu vaccinations, healthy snacks, as well as training to promote positive mental health and wellbeing.
Skills:
– Excellent verbal and written communication skills
– Strong organisational abilities with exceptional attention to detail
– Ability to multitask effectively in a fast-paced environment
– Proficient in using Microsoft Office Suite (Word, Excel)
-A friendly demeanor with excellent interpersonal skills
-The ability to remain calm under pressure
Qualifications & Experience:
-High school diploma or equivalent
-Prior experience in customer service is desirable but not required as this is an entry-level position
If you’re after a casual role and this sounds like you, we’d love to hear from you! We will be scheduling interviews with candidates as applications come in.
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views and this is integral to our recruitment process. We strongly believe the more inclusive we are, the better our work will be.