Description:
The Role
We are seeking an Account Executive (domestic) to join our team of dedicated professionals. This autonomous role involves managing your own portfolio of domestic clients (including home, motor, strata, and boat insurance) and handling all aspects of their insurance needs—quotations, new business, renewals, and endorsements.
• Provide exceptional customer service and respond effectively to client and prospect inquiries.
• Liaise with underwriters regarding client policies.
• Check confirmations and policy documents from insurers.
• Prepare client invoicing documents and liaise with underwriters.
• Assist with managing claims, including liaising with insurers and clients.
About Us
Protectit Insurance Services is a boutique insurance brokerage that values the importance of tailored, high-quality insurance solutions. Centrally located in Goodwood, our team of industry professionals is dedicated to providing first-class service across a broad range of commercial and domestic insurance portfolios.
Our mission is to safeguard the welfare of our clients by delivering expert insurance advice tailored to their unique needs. Our relationships are built on trust, integrity, and genuine care.
About You
To excel in this role, you will be professional, empathetic, and solutions-focused. You’ll have the ability to personalise each interaction, listen with understanding, and proactively seek solutions.
Key Requirements:
• Minimum of two years of experience in the insurance industry.
• Tier 1 Insurance Broking qualification or willingness to obtain.
• Familiarity with Insight and/or Sunrise software (preferred).
• Customer-oriented and business-minded approach.
• Excellent communication and interpersonal skills.
• Enthusiastic, motivated, and proactive.
• Strong attention to detail and the ability to prioritise tasks.
• Team player who thrives in a collaborative environment.
• Strong administrative skills, including proficiency in Microsoft Office.
Why Join Us
• Be part of a welcoming, supportive, and experienced team.
• Build your expertise across a diverse range of insurance products.
• Ongoing education and career progression opportunities.
• Work within a culture that values authenticity, curiosity, and individual contribution.
If this sounds like the right fit for you, we’d love to hear from you. Please submit your application online.