Description:
DescriptionWe currently have an opportunity for an Operational Support Manager. Join our Government and Infrastructure Management team and play a key role in ensuring the effective and successful delivery of integrated Facilities Services for one of our contracts in the Broadmeadows area. Reporting to the Facilities Manager, you'll help deliver high-quality outcomes that support our essential services.
What You’ll Do
This role offers a broad scope, with key responsibilities including:
- Accept ownership of processes, systems and compliance requirements for the contract.
- Ensure subcontractors working on the contract are inducted and training up to date. This includes both, Downer and the Customer’s specific training requirements.
- Ensure records are kept accurate and in an auditable manner.
- Ensure all works comply with Downer Zero Harm and client side EHS, GMP, company requirements and applicable statutory standards.
- Use of both Downer and Customer systems to ensure that appropriate records are maintained and documented.
What You’ll Bring
- Extensive experience in the pharmaceutical industry, FMCG or a highly regulated environment.
- Experience in compliance auditing and reporting.
- Proven experience in developing and maintaining solid client relationships
- Sound knowledge of Microsoft Office Package including Word, Excel, Access and PowerPoint
- Sound knowledge of SAP & WMS, as well as purchasing & invoicing systems.
More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.
Why Downer?
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We’re proud of our high-performance culture and commitment to diversity, offering:
- Training and development to support and diversify your career.
- With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
- Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
- Employee Assistance Program: professional support for you and your family when you need it most.
Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.