Account Manager

Description:

Introduction:
Mildura Fruit Company packs and markets a full range of fruit from more than 120 growers in the horticultural regions of Sunraysia, Riverland and Riverina to destinations around the world. Our unparalleled experience in the industry has also enabled us to diversify from marketing solely citrus to becoming a preeminent exporter of a wide range of produce.
About the Role
Reporting to the Sales Manager initially the main function is the management of packed stock and the consignment of packed products to supermarkets. As a member of the Sales and Marketing team the successful applicant will be trained in many aspects of this vibrant industry with the objective of processing to an Account Manager in either of our domestic or export markets.
What we offer:
Innovative Culture: Be part of a forward-thinking company that values creativity and initiative.
Recognition and Development: Service recognition programs and ongoing training and professional growth opportunities.
Employee Benefits: Discounts, benefits programs, and novated leasing options.
Wellness Support: Access to the Employee Assistance Program (EAP), including up to three psychologist sessions annually for you or your immediate family.
Description:
Responsibilities will include:

• Allocate packed stock to orders in our inventory system
• Liaise with transport providers ensuring orders meet delivery deadlines
• Monitor age of all packed stock and work with the marketing team in minimising aged stock in cool storage
• Receive and administer product quality complaints in accordance with our claims policy
• Support the team to develop a market image and brand strategy
• Spend time with the grower services team understanding the importance of good orchard practices and link between packer and our highly valued growers
• Understand our quality standards and process of packing fruit ready for export and domestic markets in a world class establishment

Skills and Experience

• Genuine commitment to providing high quality customer service to internal and external stakeholders and to maintain confidentiality
• Ability to meet deadlines without compromising close attention to detail and accuracy
• Solid customer focus with exceptional verbal and written communication skills
• Excellent data entry skills and be competent in MS Word, Excel, Outlook
• Well-developed problem-solving skills
• Excellent interpersonal skills and a positive attitude towards working in a diverse team
• Strong work ethic with a focus on results, willingness to learn and take on additional responsibilities over time
• The ability to work with repetitive tasks and the adaptability to change focus when required
• A willingness to accept and act on constructive feedback so you can be the best you can be in your role

If you have the experience required for the role then we want you on our team.
Applicants must have current and unlimited working rights within Australia to be considered for this role.