Caretaking Operations Support

Description:

Azure Living is a leader in residential property management and caretaking services, committed to delivering exceptional service standards across a growing portfolio.

• The caretaking department currently manages nineteen complexes, primarily townhouse developments ranging from 15 to 150 lots.
• With twelve new projects in the pipeline, including four sites set to settle in 2025, we are expanding our team to support this growth.
• We foster thriving communities through our Azure Communities initiatives and are dedicated to creating a collaborative and high-energy work environment.
• Flexible work options – Open to part-time (experienced) or full-time (growth-oriented) candidates. With the intention for the role to transition into a full-time position.

We are seeking a Caretaking Operations Support professional to assist in maintaining, managing, and coordinating caretaking obligations across our expanding portfolio. This role ensures compliance with Caretaking Agreements, liaises with body corporates, residents, and contractors, and provides operational support to maintain Azure Living’s high standards.

• Work closely with the Head of Caretaking, receiving hands-on training and support.
• Receive support from our Caretaking Administrator and work closely with the Caretaking Team Leader, who oversees on-the-ground staff and maintenance onsite.
• Balance office-based work and on-site visits, providing variety and engagement.
• A structured onboarding program and templated workflows to ensures a smooth transition into the role.

This is a newly created position and an excellent opportunity for someone with experience in maintenance management/coordination, building management, or property management.

• Ensure alignment with caretaking agreements & obligations, maintenance regulations, and safety requirements.
• Coordinate and oversee maintenance activities, liaising with caretakers, trades, and body corporates.
• Maintain records and manage workflows, ensuring timely completion of tasks in line with agreements.
• Engage with stakeholders regularly, providing updates, reports, and resolutions.
• Support the Head of Caretaking & collaborate with the Caretaking Team Leader, focusing on operational caretaking duties while enabling leadership to drive business growth.

• Experience in maintenance management, building management, property management, or a related field is beneficial.
• Ability to manage a high volume of maintenance matters across multiple complexes while ensuring compliance.
• Proficiency in property management software (e.g., PropertyMe) is desirable.
• A proactive, solutions-driven mindset with strong communication and organisational skills.
• Communication is key—both verbally and via email. We take a proactive, pick-up-the-phone approach to our offering.

• Be part of a growing business with long-term career opportunities.
• Work-from-home flexibility – One day per week, because work-life balance matters to us.
• Engaging and dynamic environment – Work with a supportive and collaborative team.

If you’re looking for a role that offers growth, autonomy, and the opportunity to make a real impact, we’d love to hear from you! Click Apply Now or contact us for more information.