Description:
Your opportunity
We have an exciting opportunity for a Facilities Coordinator to join our Westfield Chermside team . Reporting to the Assistant Facilities Manager, you will play a key role in maintaining and improving centre facilities to ensure excellent service for our retailers and an enhanced experience for our customers.
About the Role:
As a Facilities Coordinator , your responsibilities will include:
- Supporting the centre team in delivering top-quality hard and soft services to enhance the customer and retailer experience.
- Managing the CMMS (Computerised Maintenance Management System) to prioritise and track work orders.
- Assisting in environmental and sustainability initiatives, improving outcomes through reporting and stakeholder engagement.
- Ensuring maintenance, repairs, and capital works are completed accurately, on time, within budget, and to a high standard.
- Communicating effectively with key internal and external stakeholders.
- Building strong relationships with service providers to ensure timely, compliant, and budget-friendly delivery.
- Addressing and resolving customer and retailer facility-related concerns while collaborating on cross-team projects.
- Understanding and supporting the delivery of Reactive Maintenance SLAs.
The role is being offered as a full-time permanent position.
What sets you apart
- Experience in retail, property, hospitality, facilities, or building management.
- Strong customer service skills and excellent administration abilities.
- Proven ability to supervise contractors, clarify instructions, and manage stakeholder priorities.
- Comfortable using business and building management systems.
- Flexibility to work in a dynamic, 7-day-a-week environment, including weekend coverage at least once a week (with days in lieu), occasional Thursday late-night shifts, and support during centre training hours as needed.
You excel at building strong relationships with stakeholders and thrive in a fast-paced, evolving environment.
For more information or if you have any questions, please email Talent Business Partner Kristy Araipu – karaipu@scentregroup.com.
Applications close: 28th March 2025