Description:
Labourpower Recruitment Services is an established recruitment agency that provides both temporary and permanent recruitment services to the "Blue and White Collar" industries throughout Australia and prides itself on delivering and maintaining a high standard of customer service and commitment to our clients.
Labourpower is seeking a highly motivated Customer Service Officer to join our clients busy Wetherill Park team.
The Role
The primary objective of this role is to answer and support clients calling into the office and offer a solution.
1. COMPANY
Reporting to the Customer Service Manager, this role will have responsibility for the following tasks:
PRIMARY RESPONSIBILITIES
Accurate input of information into the database
Answer phone queries professionally & promptly with appropriate solutions
Liaising with other staff whern required
Investigate any issues or abnormalities and report to management
The Successful Applicant
Self starter
Closer / completer
Team player
Displays identifiable ethical behaviour
High energy levels
Outgoing personality
Highly organised
Able to adapt and work in a constantly changing environment
Multi-tasker Be an excellent communicator - both verbal and written
Skills, Knowledge and experience
Previous high volume call centre experience.
Data entry experience
Relevant formal tertiary qualification
MS Office Suite
Excellent verbal and written communication
Knowledge and experience in software and database packages
What you'll get in return
* A fun, friendly, team environment
* Support and guidance from a well-established and experienced team
* A team of motivated co-workers in a friendly office environment
* Free parking on site
* Salary in line with your experience
The successful applicant must be able to provide two references and be able to pass a police check.
It is essential that you have a reliable vehicle and current drivers licence as there is limited public transport. To apply, please click the apply button and ensure you submit an updated copy of your CV.
Labourpower Recruitment Services | www.labourpower.com