Description:
ORGANISATIONAL CONTEXT
‘To strengthen Mabu Liyan for all, always’
Culture, Community, Country, Prosperity, Governance
Bugarrigarranyurdany, Jirrilngany Ngarrungunil, Mabu Buru, Narlingany Manyja, Murrgurlanyininarlingany
Nyamba Buru Yawuru (NBY) means ‘This is the place of Yawuru’. NBY is the operational company of the Yawuru Native Title Holders Aboriginal Corporation. NBY manages the day-to-day business of Yawuru and is engaged in a diverse range of projects which help to provide social, cultural, environmental and financial sustainability for the future of Yawuru people.
JOB SUMMARY
The Housing Support Officer is responsible for supporting NBY’s housing services and projects, including the Yawuru Home Ownership Project, investment properties and Jalbi Jiya Housing Program. The position is part-time (19 hours per week) and a fixed-term contract until 01/03/2026 with possible extension depending on funding.
PROGRAM ADMINISTRATION
• Provide case management and work collaboratively with tenants in the Jalbi Jiya Housing Program to transition to home ownership.
• Work collaboratively with NBY and key stakeholders including the North-West Aboriginal Housing Fund (NWAHF)
• Adhere to all reporting and compliance requirements as per the Jalbi Jiya Head Agreement and Management Plan.
• Ensure reliable, timely communication with program participants and other stakeholders, by handling phone calls and organising meetings as required.
• Provide high level service to staff, clients, visitors, and other service users in line with NBY’s vision, mission, and values.
• Support the drafting of correspondence, policies, and reports, as directed.
• Ensure invoices, purchase orders and accounts are generated and processed in line with NBY’s financial policies and processes.
• Ensure records are systematically managed in accordance with relevant NBY policies and processes.
• Assist clients/participants and community members with completing or interpreting documents.
INDIVIDUAL COMMITMENT
• Actively embrace and integrate NBY’s vision, mission and values into the role, and model appropriate behaviours.
• Work collaboratively with management and staff across the business in support of NBY’s strategic objectives
• Maintain a professional approach in the workplace.
• Conform to NBY’s conditions of employment, code of conduct, and organisational policies and procedures.
• Adhere to relevant legislative requirements.
• Continuously identify and implement opportunities for improvement.
ESSENTIAL SELECTION CRITERIA
1. Experience in project support, administration, or other relevant role, preferably in Aboriginal housing.
2. Experience in case management and client support systems.
3. Proficient interpersonal, verbal, and written communication skills to develop good working relationships with internal and external stakeholders and complete written reports as requested.
4. Proficient organisational skills including the ability to manage competing priorities and deliver activities to agreed specifications.
5. Proficient word processing and computing skills using Microsoft Office programs along with the ability to use document management systems, and preferably experience in using property management software.
6. Ability to work within a team, demonstrating flexibility and a willingness to actively contribute towards achieving NBY’s overall strategies.
DESIRABLE SELECTION CRITERIA
1. Experience in property management.
2. Previous knowledge of barriers faced by Aboriginal people and the Aboriginal community as a whole.
HOW TO APPLY
To apply email your CV and a Cover Letter addressing the Selection Criteria to Bronwyn Clark, Manager HR & Organisational Development – recruitment@yawuru.org.au. For queries regarding the position please contact Ellen Smith, Chief Business Development Officer on 08 9192 9600.
APPLICATIONS CLOSE 5PM 11 APRIL 2025 – We reserve the right to close off this position before the closing date should we have a suitable applicant pool.