Description:
Restaurant Manager - Gold Coast Airport (SSP Australia)
Are you ready to lead a team, inspire exceptional service, and create unforgettable dining experiences? We’re looking for a passionate, dynamic, and skilled Restaurant Manager to join our team and elevate our restaurant to new heights. Our Gold Coast Airport operation is a multi-venue Food & Beverage diverse hospitality operation including bar, cafe, coffee outlet and restaurant venues
This is not just a job; it’s an opportunity to make your mark in the culinary world.
Our venues include:
- Wollumbin Bar & Restaurant. - International.
- Paradox Bar & Restaurant.
- Merlo Coffee
- The Sand Bar
- Social Espresso
- Beach Shack
We are seeking an experienced venue manager to head up our Paradox Cafe & Bar in the Gold Coast Airport.
Paradox Coffee Roasters are responsible custodians of the coffee journey, always putting people first. From the farmers we source from, respected industry partners we work with, our expert team that roast and share their knowledge, wholesale partners and baristas who serve coffee, to the customers who enjoy it.
What We Offer:
- Flexible hours, offering a positive work-life balance through 5-day week rosters.
- A career-defining move with one of the leading food and beverage operators in airports across Australia
- Parking: Free parking onsite at Gold Coast Airport
- Further career progression opportunities into top-level management positions such as General Operations management roles
- Stability and career development in a company with over 50 years of food and beverage knowledge
- Free duty meals and beverages while on shift
- High engagement levels and job satisfaction as every day will provide you with different challenges in a fast-paced environment
Tasks & responsibilities:
- Leading by Example: Foster a culture of excellence in service, hospitality, and teamwork
- Ensuring Operational Excellence: Oversee day-to-day operations, ensuring the restaurant runs smoothly
- Creating Memorable Experiences: Interact with guests, resolve concerns, and make every guest feel special
- Team Development: Train, motivate, and lead staff, ensuring top-tier performance
- Financial Stewardship: Oversee budgeting, inventory, and cost control measures to maintain profitability
- Collaborative Decision-Making: Work closely with chefs, bartenders, and front-of-house staff to create a cohesive team
What You Bring:
- Proven experience in restaurant management, with a passion for food and hospitality
- Excellent leadership and communication skills, and the ability to thrive under pressure and direct your team in a high-paced environment
- A proactive, positive, and solution-oriented attitude
- Strong business acumen and the ability to manage multiple priorities
- A love for creating memorable guest experiences and leading a team to success
Requirements
- 2 years experience in a Food & Beverage, Cafe, or Bar management role
- Food Safety Supervisor and RSA Certificate (essential)
- Passion and customer focus: we expect you to have a genuine passion and interest in food and understand that our customers are number one
- Leadership: you must have strong leadership skills
This role is available for an immediate start for the right candidate.
About Us
SSP is one of world’s leading operators of food and beverage brands in travel locations worldwide. We are a UK-listed company with operations in 30+ countries worldwide. Our portfolio includes well-known international brands (including the likes of Starbucks, Burger King and Jamie Oliver), established local brands as well as SSP’s own brands.
In Australia we currently operate 50+ units across several airports. Our portfolio has some of the best-known brands in the country, which we operate under franchise and partnership arrangements, including Roll'd, Yo Sushi, and Cascade Bar & Cafe, as well as our own brands – from Mezze Za Za to The Independent.
Why Join Us?
This is more than just managing a restaurant — it’s about becoming part of a vibrant community where your contributions are valued, your skills are nurtured, and your career can thrive. You'll have the chance to work in a place that’s as passionate about its food and service as you are, all while making a meaningful impact on both the team and the guests.
If you have a genuine love for the hospitality industry, a flair for leadership, and a dedication to excellence, we want you to be a part of our family.
Ready to make a difference? Apply now and let’s build something amazing together!
Important Note: All successful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.