Description:
About The R ole
The Change Manager will take responsibility for all change activities (change impact assessment, communication plan, change plan and other artefacts as required) across the business during the project lifecycle and then transition into BAU by driving adoption through innovation and streamlining processes.
You will be a key contact between the business and external parties, and will advise and support key stakeholders by creating meaningful communications to align and inspire our people.
Position Accountabilities
As a leader at A&G, you’re expected to role model our values, culture and ways of working. This involves driving all change activities with high integrity and finding solutions that mutually benefit our customers, business, employees, and suppliers.
- Plan and execute change plans, activities and deliverables to support ongoing implementation and engagement into the business and within divisions.
- Deliver practical, scalable solutions that will successfully engage people and drive adoption of change.
- Maintain excellent stakeholder relationships, acting to minimise change resistance and maximise employee engagement.
- Track and proactively manage stakeholder management activities and issues.
- Support leaders with tools and templates that improve operational change capabilities.
- Identify, capture, and apply lessons learned on a regular basis throughout the transition lifecycle.
- Identify and report potential risks or inadequate controls related to compliance or operational risks.
- Champion a culture of risk and compliance across the division.
- Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training.
- Communications - Develop and implement communication plans to support the implementation and adoption of unified communication channels.
- Training - Maintain the ongoing delivery of training plans in conjunction with A&G’s Learning and Development team to educate stakeholders and prepare them for the change.
What experience you’ll bring;
- Change management certification and or experience delivering at an enterprise level.
- Design communication and change plans to align stakeholders to achieve platform benefits. Identify and mitigate change related risks.
- High level of skill in engaging different stakeholders to deliver outcomes
- Excellent written and verbal communication skills are essential. Ability to write for various genres, audiences and publication types is a must.
- Excellent organisational skills and ability to work autonomously, prioritise and manage multiple tasks with attention to detail and respect for confidentiality.
- Act as a bridge between technical teams and end-users.
- Experience in working in Agile projects and confident in Jira and Confluence.
- Highly developed digital skills and experience using Google Suite, Slack and Intranet tools.
Our P erks
- Location - This role will be based in our North Lakes office.
- Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave - We support our new parents with paid parental leave and other benefits.
- Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
- Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
- Employee discounts - You’ll receive discounts on Budget Direct insurance products.
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
- Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.