Description:
DescriptionReporting to the Village Manager, we are seeking a dynamic and experienced individual to oversee the day-to-day operations of our Village, ensuring the highest standards of service and guest satisfaction.
Key Responsibilities:
- Deliver excellent services to guest and clients, in a timely manner, consistent with all quality standards and service level agreements.
- Maintain a professional relationship with employees, clients, and guests ensuring all staff and village guests are adhering to the Village Code of Conduct policy.
- Be fully conversant with client agreements, including agreed occupancy, revenue, service levels and ensure these are fully implemented.
- Report on and provide projections on budgetary performance.
- Conduct weekly meetings with Kitchen team, briefing them on Kitchen, Village, Operations and Company matters.
- Facilitate random and planned audits and follow up action required to ensure compliance with Civeo Policies and Procedures
To be successful, you will have:
- Experience in a management or supervisory role within the commercial hospitality industry.
- Highly developed business and human resources management skills
- Certificate II in Security Operations (desirable)
- RSA certificate (RMLV preferred)
- Advanced First Aid certificate (desirable)
- Exceptional communication and negotiation skills
- Strong financial analysis skills
- Proof of working rights within Australia
- Current Driver’s Licence
- Remote work experience (highly regarded)
What Civeo Can Offer You:
- Genuine career advancement opportunities within a fast-growing global company
- On-site recreational facilities including a Gym, BBQ facilities, Retail store, Buffet style eatery.
- All meals, accommodation, and free onsite parking whilst on swing
- Civeo’s Employee Reward & Recognition Platform - The Civeo Hive with exclusive staff discounts across hundreds of retailers.
- Wellbeing and employee programs including Employee Assistance Program (EAP) and on-site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional education.
Our successful candidate will be required to complete a pre-employment medical including Drug and Alcohol testing and willing to obtain a National Police Clearance.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land. We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.