Description:
About the CompanyJoin a reputable Australian business with over 50 years of success in the building and construction industry. Specializing in high-quality products and expert services, the company has maintained strong market leadership, a loyal client base, and continued growth. They are now seeking a dedicated Customer Service/Sales Support Officer to become part of their dynamic team at their Western Sydney head office. This is a full-time, permanent position, offering on-site parking and additional benefits.
About the Role
As a Customer Service/Sales Support Officer, you’ll report to the Customer Service Team Leader and play a key role in delivering exceptional service in a fast-paced environment. Your responsibilities will include:
- Managing customer phone inquiries and ensuring top-notch service
- Processing orders, invoicing, and stock inquiries, including follow-up calls for back orders
- Preparing quotes for customers and handling sales-related inquiries
- Managing credits and stock returns
- Assisting with stocktakes
- Maintaining reports and database records
- Taking on other tasks as requested by the team
The ideal candidate will bring:
- 2 to 3 years of experience in a customer service-focused role, preferably in a similar industry
- Strong communication skills, both written and verbal
- A positive, energetic, and solution-oriented approach with a genuine willingness to help
- Excellent attention to detail
- The ability to manage multiple tasks efficiently and meet deadlines
- Strong administrative and computer system skills
- A collaborative attitude and the ability to thrive in a team environment
23 Mar 2025;
from:
uworkin.com