Accounts Receivable Officer

Description:

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other

We are seeking an Accounts Receivable Officer to join our amazing finance team within the SCCQ family! This is initially a 6-month contract with the potential to extend.
Working in this role, you will be coordinating customer admissions, separations and billing services on time, and in line with regulatory obligations and policies.

What can Southern Cross Care Queensland offer you?

• Competitive salary with the added benefit of Not-for-Profit salary sacrifice packaging to bring home more
• 6-month contract with potential to extend
• Supportive organisation with great staff culture
• Ongoing individualised training and mentoring programs
• Employee Assistance Program for employees and their families
• Purpose driven organisation making a real difference
• Option to work in a hybrid work environment
• Convenient central location with free parking onsite

About the role
Are you a detail-oriented professional looking to extend your skill base and join a great team? Do you excel in Excel and thrive in a dynamic environment? If so, we have the perfect opportunity for you!
Responsibilities of the role will include:

• Setting up and management of Resident accounts
• Liaising with facilities regarding admissions to collect and verify relevant information
• Processing Resident separations including final accounts and advising appropriate financial staff of resident discharges or deaths
• Processing fortnightly and monthly resident billing functions covering all Aged Care Homes and Retirement Estates/Villages
• Processing credits to Resident accounts from source documentation
• Processing direct debit receipts and reports for authorisation
• Updating and review of fees and charges according to notifications received from Services Australia
• Liaising with Accounts Receivable Team Leader regarding ongoing/outstanding account issues
• Responding to enquiries from Residents and/or families in a timely manner
• Assistance with Accounts Receivable Functions in the Community Sector
• Processing cash, cheque and credit card payments
• Following up outstanding debtor accounts and debt collection processes
• Assisting in the monthly reconciliation of Medicare Payment Summaries with expected funding
• Preparation and processing of Estate refunds for refundable accommodation deposits including liaison with client representatives/solicitors
• Preparation and processing of Exit entitlement refunds for Retirement Village deposits including liaising with solicitors
• Processing non-estate refunds on discharge or as requested/reconciled as a credit due for refund
• Processing general account reconciliations

What will you bring to the role?

• Previous Aged Care Administration experience (desired)
• Administrative support experience
• Computerised accounting information systems experience
• Demonstrated experience with the use of Microsoft Office suite of products (Word, Excel, database, email, internet)
• Highly developed written and oral communication and numerical skills
• Time, task and priority management

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.
Since then, SCCQ has grown to employ over 1700 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.
We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.
At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

How can you apply?
If you have the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!
If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role, please contact us at employment@sccqld.com.au

Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status.

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.