Description:
Who we are?
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.
Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do.
What’s the job?
The Workplace relations specialist is responsible for conducting workplace investigations and managing complex employee relations cases to ensure compliance with employment laws, company policies, and best practices. This role requires strong analytical, investigative, and conflict-resolution skills to address workplace concerns effectively while fostering a fair and inclusive work environment. The successful candidate will act as a trusted advisor to management and employees, providing expert guidance on workplace behaviour, dispute resolution, and legal compliance.
This is a critical role in our People and Talent function that supports our aspirations to create a seamless and rewarding employee experience. It speaks to our company core value of beginning and ending with people, by ensuring there are fair and comprehensive workplace processess.
The location preference is Sydney; however, for the right candidate, we are open to the following other campuses – Adelaide, Melbourne
Please click here to review the Job Description.
Accountabilities:
The successful candidate will be responsible for conducting thorough, objective, and legally compliant investigations into workplace complaints, including misconduct, discrimination, harassment, and other employee grievances. They will manage complex employee relations cases, ensuring timely resolutions and minimizing organisational risks. The role also includes providing coaching and guidance to leaders and HR teams on managing employee relations matters effectively, ensuring compliance with relevant labor laws and ethical standards, and educating employees and managers on workplace rights and responsibilities.
As a trusted advisor, the candidate will support employees, managers, HR teams, and senior leadership on workplace relations and investigations, liaising with legal counsel and regulatory bodies when necessary. Additionally, the role involves developing and maintaining reporting mechanisms to track investigations, case management outcomes, and trends, preparing detailed reports and presentations for senior management on key metrics and compliance status.
We Are Looking For:
-
Bachelor’s degree in Human Resources, Industrial Relations, or a related field.
-
Minimum of 3-5 years of experience in workplace relations and HR case management
-
In-depth knowledge of employment laws, workplace policies, and HR best practices.
-
Proven experience conducting workplace investigations, including experience handling complex or high-risk cases.
-
Understanding of psychological safety, trauma-informed approaches, and employee well-being strategies.
-
Excellent verbal and written communication skills, with the ability to draft detailed and legally defensible investigation reports.
-
Ability to manage competing priorities and meet deadlines in a fast-paced environment.
-
High level of discretion, professionalism, and ability to handle confidential information
Why join us?
Firstly, we are a stable and fun HR to work with. When asking our teams why they work here it’s all about the connections and support and collaboration with each other. We have a true team gene!
As a new Univeristy we are old, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:
-
Join an Australian Company: Be part of an organisation owned by Strategic Education Inc, listed on NASDAQ.
-
Flexible Working Conditions: Enjoy the flexibility to work remotely and from a campus near you.
-
Company Culture: Thrive in a supportive and collaborative work environment that values diversity and inclusion.
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact meaghan.massie@Torrens.edu.au for confidential support to ensure an equitable, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.
We’d love to hear from you.
Applications close: Monday 7th April (COB)
Job Reference: R26813
As we are looking to appoint this position to start as soon as possible, we encourage you to submit your application ahead of the closure date, screening of applications will occur during and up to Monday 7th of April.
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au